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  1. Dead-i

    Please may i Have some more space?

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  2. Dead-i

    Disk Space Upgrade Please

    Hi, I have upgraded your account for unmetered disk space. ;) Sorry, but I don't have an ETA on this right now. Thank you,
  3. Dead-i

    How to add parked domain

    Hi ebookx10, For security reasons, cPanel checks that you set our nameservers at Namecheap, rather than A Records. From Namecheap's control panel, please set both ns1.x10hosting.com and ns2.x10hosting.com as custom nameservers. Namecheap have an article on how to do this here...
  4. Dead-i

    HTML uploads instantly but CSS doesn't

    Hi, We do temporarily cache static files server-side, but they should only be cached for 5 minutes. In any case, you might want to try disabling Varnish caching by passing a Cache-Control header. http://x10hosting.com/support/general/varnish-cache If disabling Varnish caching doesn't help, it...
  5. Dead-i

    Strange folder appears in my account?

    Hi, Please could you send me a private message with some more information on this? https://x10hosting.com/community/conversations/add?to=Dead-i Thank you,
  6. Dead-i

    My website gives me 403 forbidden error, didn't do anything with it.

    Hi everyone, I'm so sorry for the trouble here; there was some maintenance on xo4 earlier, and it looks like this had an unexpected effect on websites. It looks as though things have cleared up, but please do let us know if you see any further problems. Thank you,
  7. Dead-i

    htaccess Require valid-user doesn't work

    Hi, This should now be sorted; are you still seeing this problem? :) Thank you,
  8. Dead-i

    mod_rewrite problem on x03 server

    Hi, I'm sorry for the trouble. This was a problem affecting websites on xo3, which should now be resolved. ;) Thank you,
  9. Dead-i

    my website is down

    Hi everyone, This issue should now be resolved. Please could you check whether your site's rewrite rules are now working properly again? Thank you,
  10. Dead-i

    htaccess Require valid-user doesn't work

    Hi, That definitely doesn't sound right! There seem to be some strange issues affecting accounts on XO3 right now, and I have escalated this problem to higher staff. :) Thank you,
  11. Dead-i

    404 errors: has mod_rewrite stopped running on the server?

    Hi, I'm sorry for the trouble here. This looks to be an issue with XO3, and I have escalated this problem to higher staff. Thank you,
  12. Dead-i

    Dead Account Isn't Dead?

    Hi, I cannot find an account that matches up with gigatech5551; please could you send me a Private Message with your account's email address? https://x10hosting.com/community/conversations/add?to=Dead-i Thank you,
  13. Dead-i

    What happened to my homepage?!

    Hi, Are you still seeing this issue? It looks like this problem has since been resolved. ;) Thank you,
  14. Dead-i

    My Network Service Provider, Blocked?

    Hi, The IP address you are currently connecting from strongly resembles that of a VPN or proxy. Please ensure you do not have this enabled. Thank you,
  15. Dead-i

    problem with upload

    Hi, I'm sorry I missed this thread. I am not familiar with the software you are using for this, but is there any way of you getting more detailed information on the error that is occurring here? The one you posted is quite vague; perhaps enabling raw PHP error reporting would give something...
  16. Dead-i

    FORBIDDEN

    Hi, There is no index file in your public_html directory (such as index.html, index.php, etc.) so the server is throwing a 403 Forbidden error rather than a directory listing. Please can you check this? Thank you,
  17. Dead-i

    Help pointing my domain to my .x10hosting website

    Hi, You would need to add your domain as a Parked Domain or Addon Domain in cPanel. ;) http://x10hosting.com/support/domains/add-domain-name Thank you,
  18. Dead-i

    Site down can't access cPanel

    As a temporary way around this problem, please add the line "RewriteBase /" to your .htaccess file in cPanel, though I have been told by higher staff that a permanent solution for this problem is being implemented shortly.
  19. Dead-i

    MySQL broken

    Hi, Your website currently appears to be loading correctly. Are you still seeing this problem? Thank you,
  20. Dead-i

    Emails are all returning with a 550 Error.

    Hi, There is no hosting account attached to the forum account you are posting from. Please link your accounts, by going to the "Support" section of cPanel and clicking "Visit Forums". Thank you,
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