Search results

  1. Dead-i

    After previous night issues site do not operate properly

    Hi milasx10, We initially start out new accounts with a 512MB limit, and then, once the account has been active for 7 days and is using at least 50% of the disk space limit and follows the Terms of Service, we're able to give the account a free upgrade to Unmetered disk space on request. It...
  2. Dead-i

    Help! Site down - Front and back end errors

    Hi, @gentarki You have a file at /home/gentarki/.htaccess that contains "php_value" lines. These are invalid and unnecessary; removing these lines will fix the "internal server error". ;) @antisho2 Are you still seeing any problems at this time? :) @mjx10ho2 Please can you check the database...
  3. Dead-i

    Why does this happen without warning ??

    Hello, It looks like a cancellation request is present for your account. For this reason, I'll close this thread for you. Thank you,
  4. Dead-i

    Domain document root not found

    Hi, We are happy to help, but the all-caps and shouting is unnecessary. Your website is loading fine at my end, currently. Please could you give me the URL you are seeing this error message at? Thank you,
  5. Dead-i

    Please add innodb

    Hello islandea, Yes, all our free hosting servers should have InnoDB, but an issue that arose after some upgrades last night has resulted in InnoDB being unavailable on your account's server, XO4. I have escalated this issue to higher staff; this should be resolved shortly. ;) Thank you,
  6. Dead-i

    The MySQL server is currently offline.

    Hi, The MySQL connection issues reported earlier in the thread should now be resolved. There was some minor service disruption during an upgrade of our free hosting servers yesterday. However, it looks as though there are some problems with InnoDB for MySQL. This only affects users on XO4. I...
  7. Dead-i

    Help! Site down - Front and back end errors

    Hi, Sorry for the inconvenience here; there is currently a problem on the server "xo4" affecting InnoDB MySQL tables. I have escalated this to higher staff, and this should be resolved shortly. The tables still exist, but are inaccessible. Thank you,
  8. Dead-i

    Error establishing a database connection

    Hi, Sorry, I hadn't noticed you were on XO4. This server currently looks to be having some problems with InnoDB, and I have already escalated this to higher staff. Regardless, it's good to hear you were able to reinstall WordPress. ;) Yes, there is currently an issue with InnoDB tables on xo4...
  9. Dead-i

    SItebuilder website broken? Errors included in thread

    Hi, Sorry about that; this is a known problem on our free hosting servers, and higher staff are working on a fix. In the meantime, you can solve this by adding a new line to your account's .htaccess file containing "RewriteBase /". So sorry for the inconvenience here. Thank you,
  10. Dead-i

    Error establishing a database connection

    Hi, We were performing some updates to our free hosting servers yesterday, and there may have been some brief service disruption. Everything looks to be functioning normally now, but please let us know if you see any further issues. ;) Thank you,
  11. Dead-i

    Error in my host

    Hi, We were performing some updates to our free hosting servers yesterday, and there may have been some brief service disruption. Everything looks to be functioning normally now, but please let us know if you see any further issues. ;) Thank you,
  12. Dead-i

    Error establishing a database connection

    Hi, Your site currently appears to be loading correctly. Are you still seeing this problem? Thank you,
  13. Dead-i

    Email Not Working

    Hi, The mail server was taken offline yesterday for some maintenance. It looks like emails are now being sent properly; please could you confirm whether you are still seeing this problem? Thank you,
  14. Dead-i

    Suspension : (

    Hi, So sorry about that; I have forcefully put the unsuspension through for you. ;) Thank you,
  15. Dead-i

    The HTML of my site is not translating

    Hi, I'm not too familiar with how Dreamweaver works, but you would need to re-upload all the HTML files with the change, if that makes sense. Thank you,
  16. Dead-i

    The HTML of my site is not translating

    Hi leskarof, Great to hear your homepage is working. :) It looks like your links are pointing to places such as "file:///D:/photography%20link.html", which is a full path to the file on your computer's hard drive. Instead, please change these links to relative links, meaning they simply point...
  17. Dead-i

    The HTML of my site is not translating

    Hi, In Dreamweaver, you would just need to rename the file for the webpage you want your visitors to see first to index.html. ;) Thank you,
  18. Dead-i

    The HTML of my site is not translating

    Hi, Your homepage must be named index.html (case-sensitive), or the server will display a list of files instead. Thank you,
  19. Dead-i

    How do I change my domain name?

    Hi, We can change it for you. What would you like it to be changed to? It can end with .x10host.com, .x10.mx, .x10.bz, .elementfx.com, or .pcriot.com. Thank you,
  20. Dead-i

    403 Forbidden

    Hi, Your site is loading fine for me. It is possible that you are connecting from a known spamming IP address, and the server is denying your request. While this system is usually good at stopping known spam bots, real users could potentially see this if they share a connection with someone...
Top