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  1. E

    Suspension due to inactivity

    Domain setup > then enter your domain you want to use going forward.
  2. E

    requesting unsuspension

    Service has been unsuspended manually and I have removed the 30 day requirement from your account
  3. E

    Suspension due to inactivity

    Your old service was terminated and removed for failure to login. We can see your last login was 6/2023 and the service was then terminated after sending you multi emails on 8/2023. You then did not login again until 10/2023 ( 4 full months ). At this time there i no way to recover your old...
  4. E

    Unlimited space upgrade

    You have several leftover .zip files taking up a bit of space. Please remove those files to gain some more at this time.
  5. E

    Urgent Help Needed. Country Code Blocked Issue.

    You should now have access to your account to unsuspend.
  6. E

    403 forbidden error

    I can see the site loading without any issues at this time
  7. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    We offer a free SSL for any domain added to our panel that can easily be added via the previous instructions.
  8. E

    Resolved Maria DB 10.6.7

    We have updated the database version on your hosted server to the latest available at this time.
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    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I am unsure what "Evolution" is you are refering to. To setup an email client you will use : host : yourdomainname or your server x13.x10hosting.com username : the full email address. password : your password setup. The default email account is not useable for actual authentication and is used...
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    Resolved More Space

    I have increased your storage size at this time
  11. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    Your IP has been unblocked again. But this will keep happening if you do not correct the information as outlined here.
  12. E

    suspended by mistake

    The domain you signed up with is not allowed.
  13. E

    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I did find your IP was blocked. The reason was for too many failed IMAP login attempts from your local network. This block occurred on 1/2. I have removed the block however, please make sure all mail clients are using correct information
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    Control panel https://x13.x10hosting.com:2222/CMD_LOGIN unreachable for 3 days

    I do not see any block on our firewall with your IP and I can confirm the server and services have had no downtime and is online.
  15. E

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    I can see your site loading at this time. If you can not this is due to the local DNS happening after your changes
  16. E

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    Please switch to the latest version of PHP when using WordPress 8.X and let us know the results
  17. E

    Hello, Im thinking about upgrading my site to X10Premium

    Premium plans do not have any limit set.
  18. E

    Enable SSL

    I have enabled this option for you!
  19. E

    Account is disabled

    Service should be active at this time
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