Search results

  1. Anna

    Upgrade disk space

    There is no hosting linked with this forum account. Note that all accounts would have had an forum account automatically created, please refer to your account panel to see what the linked forum account is and post back before we go in and look at the account, so ensure the request comes from the...
  2. Anna

    Merge forum accounts

    During signup for a new hosting account, if you are using the same email address as for this forum account, they will be merged together if you enter the username/password for this forum account when asked (you will get a note that the email is in use on the forums and a prompt for the forum...
  3. Anna

    requesting unsuspension

    Can you check now?
  4. Anna

    I need help

    Since this is not a proper unsuspension request I'm closing the thread. Make sure you post the request to have multi account block looked at in the proper thread to have it reviewed.
  5. Anna

    Network Blocklisted

    Since this is not a proper unsuspension request I'm closing the thread. You say it works when turning of the above listed, this means that you would be able to access with those off, so please keep them off when logging into the account.
  6. Anna

    requesting unsuspension

    Wrong section for this request. Post in the proper place to get assistance. Also do NOT hijack someone else's thread. @spacresx the multi account block is not a suspension, they are just blocked from logging in (which can/will lead to a inactivity suspension)
  7. Anna

    requesting unsuspension

    Since this is not a proper unsuspension request I'm closing the thread.
  8. Anna

    Country code blocklisted error

    Since this is not a proper unsuspension request I'm closing the thread. Use the right section for your request.
  9. Anna

    Compentencia 5.1

    Since this is not a proper request I'm closing the thread.
  10. Anna

    requesting unsuspension

    Since this is not a proper request I'm closing the thread.
  11. Anna

    requesting unsuspension

    That account is not suspended, nor does it appear to have been. Further more it is not linked with the forum account you post from, note that all support requests need to come from the linked account, especially if any changes are requested.
  12. Anna

    Fazer conexão FTP com filezila

    What error do you get? You say a user you created, as in an FTP account you created in DirectAdmin? If so note that the @mushroom.x10.bz must be part of the username.
  13. Anna

    storage disk almost full.

    I have increased your available diskspace.
  14. Anna

    Error while logging

    I have ensured that you will be able to login to your account despite your country currently being a disallowed one.
  15. Anna

    SSH and SSL Enable Request due to there is only one option - PHP Access

    As requested SSL has been enabled to the account holding the domain indexbox.com, the other account has been suspended as only one account is allowed per person at any given time
  16. Anna

    How to Add SSL Certificate

    You should now have SSL enabled on your account.
  17. Anna

    Hosting control panel and site not loading

    Your IP had been blocked by the firewall, I have removed the block. The reason for the block was "(sshd) Failed SSH login", please note that SSH is not available for free hosting, any attempts using that protocol, including SFTP (SSH File Transfer Protocol) will result in a failed login and...
  18. Anna

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    Not sure what you been attempting to do, but you do currently have a non functional domain set on your account. You would need to sort this out to be able to get a usable site (not even sure you could register a .m10 domain anywhere so I'm guessing it is a typo). Once you sorted that, please...
  19. Anna

    Single Sign On (SSO) not propagating from DirectAdmin to Control Panel

    It is possible that clearing cookies (especially ones related to x10hosting), and possibly also browser cache, could help with that problem, as I seen that it has solved such issues before.
  20. Anna

    Can I park a domain in x10 host?

    It's not called park a domain in DirectAdmin, the option that most resembles what cPanel calls a parked domain would be a domain pointer. Note though that with a pointer it will duplicate what the domain it points to have as settings. You will not be able to configure the domain itself in any...
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