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  1. stpvoice

    Redirecting domain

    Hello, Please do not open multiple tickets about the same issue. For clarity, I'd request this thread to be closed, and use your other one as your main support. http://x10hosting.com/forums/free-hosting/156025-redirecting-domain.html Thanks.
  2. stpvoice

    I Keep On Getting 500 Internal Server Error

    Hello, Could you please post the contents of the .htaccess file in the administration directory? It may be your web root or a subdirectory. If using cPanel file manager, you'll need to enable the viewing of dotfiles. Thanks.
  3. stpvoice

    Can't park domain

    Hello, That domain already appears to be on your account as a parked domain. There's no need to add it twice. You should be able to see it in cPanel under "Parked Domains". Thanks.
  4. stpvoice

    Not send authentication mails

    Hello, I'd suggest setting up google apps for your account and using its SMTP server for outgoing mail. I know there are Wordpress plugins that do this. Instructions on how to do this can be found here: http://x10hosting.com/wiki/Setting_up_Google_Apps Thanks.
  5. stpvoice

    Pending Hosting Account Signup. Process wait?

    Hello, It appears that there is now a hosting account linked to your forum account, suggesting the signup has been completed. Can you confirm this? Thanks.
  6. stpvoice

    Cannot login even after submitting password reset request

    Hello, Has the password change request actually been processed by the system? You can check this in your account panel. Thanks.
  7. stpvoice

    account suspended

    Hello, Prime still does not allow you to host files. Your account will remain suspended as per the Terms of Service you agreed to at signup.
  8. stpvoice

    cPanel time out error

    Hello, Please confirm you are using either: https://chopin.x10hosting.com:2083 or http://chopin.x10hosting.com:2082/ To access cPanel. Thanks.
  9. stpvoice

    please delete all domain and related files from my account

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion: If you intend to sign up again, we may be able to get the termination process expedited so you re-create the account faster.
  10. stpvoice

    Login Attempt Failed and didn't got any help!

    Hello, It doesn't matter how long the violation was there for, it matters that it was there. That's why you were suspended. It was your own fault, not ours. Have fun at your new host. Your account will be deleted here after 14 days of suspension.
  11. stpvoice

    Suspend problem

    Hello, As the message said, signups are currently blocked from countries that have proven to be the most abusive in the past. Unfortunately, we have no way to override this or manually create an account, so you'll just have to try again at a later date and see if the ban has been lifted. Thanks.
  12. stpvoice

    Cpanel login

    Hello, Please confirm you are using: Host: starka.x10hosting.com Username: calikat Pass: your cPanel pass Port: 21
  13. stpvoice

    Stop main domain change and delete addon & subdomain domain.

    Hello, We can't stop a domain name change. You'll have to wait for it to process and then change it back. Hopefully someone will see this and delete the addon and subdomains for you. I don't want to escalate it incase you need further help with the first issue. Thanks.
  14. stpvoice

    Account suspended

    No problem. If you have any further issues, don't hesitate to let us know. :)
  15. stpvoice

    Been a day and still pending.

    Hello, Under normal circumstances, it would likely be less than a 1 hour wait, however the queues are currently paused for maintenance. Your request will automatically be processed when the queues are allowed to move again and the backlog is cleared. Please be patient. Thanks.
  16. stpvoice

    Account suspended

    Hello, I have unsuspended your account. Please note that you must login to the forums at least once every 31 days to keep your account active. Posting is not required. Thanks.
  17. stpvoice

    close account

    Hello, We couldn't find any reason to keep your account suspended, so we can now proceed with a deletion. Please paste in the following form, placing the X and your cPanel username where requested:
  18. stpvoice

    suspension

    In that case, your account remains suspended. You could upgrade to Prime, Illuminated or Premium, where the HRU limits are higher. Then you could have your account back.
  19. stpvoice

    suspension

    As Livewire described before in quite a lot of depth, there is something on your site causing a major resource usage issue. You need to find it and correct it, or your account will be suspended again. Do you agree to fix it?
  20. stpvoice

    issue with mail in php

    Hello, There does appear to be an issue with mail on your server (admins are aware), but that script wouldn't work even if the server was fine. The content type header must be present and set to text/plain for mail to send correctly. Thanks.
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