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  1. Anna

    Resolved php support

    You need to save the file as index.php for php to be properly read by the webserver.
  2. Anna

    Resolved Request to Increase Storage

    I have increased the available diskspace for you.
  3. Anna

    Resolved Enable SSL

    This have now been enabled on your account.
  4. Anna

    Resolved You are not allowed to modify your ssl settings

    You should now be able to properly use SSL
  5. Anna

    Resolved Unable to lo in to cpanel for months now

    Looks like something went wrong with the domain during backup, I have sorted this so the site should now work properly. DirectAdmin does not have sitebuilder the same way cPanel had one (there is a type of sitebuilder under softaculous, but it might not be compatible with what you have already...
  6. Anna

    Resolved General help

    I see eliteprojects.com as being available for purchase, for that domain to be functional you would need to first buy it and then configure it for use with your account on our server (that particular domain is rather expensive though, sitting in the thousands of dollars range). This all means...
  7. Anna

    Resolved Enable SSL

    Should work, I can see in DA that SSL is enabled on the account at least.
  8. Anna

    Resolved My Domain Does Not Load

    I have corrected the DNS for your domain.
  9. Anna

    Resolved Login issue (Apache issue)

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  10. Anna

    Resolved Unable to lo in to cpanel for months now

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  11. Anna

    Resolved Enable SSL?

    @garrettroyce DirectAdmin has its quirks (if any entry is different from the package itself it see the user as being on a custom package and thus does not recieve changes that are made in the package itself automatically). @cgbf3 I have enabled SSL on your account now.
  12. Anna

    Resolved can't install SSL certificate / space increase

    I have enabled SSL on your account as it for one reason or another wasn't enabled properly. I have also increased the available diskspace. Keep in mind though that for personal galleries (which your site would fall under as I can only see images with little or no text to them), you are...
  13. Anna

    Resolved Increase disk space

    I have increased your available diskspace.
  14. Anna

    Resolved Request to Increase Storage?

    I have increased your available diskspace.
  15. Anna

    Resolved Does not load after logging in.

    The reason would be due to the SSO page seeing one IP, but the actual server see you as having a different one. The SSO page sees one IP registered to AT&T, but the IP seen by the server seem to be owned by Performive. The way it works is that basically a key is generated and locked to the IP...
  16. Anna

    Resolved Does not load after logging in.

    Should not pose a problem them, running the restore now and it should be completed within 20 minutes if all goes well.
  17. Anna

    Resolved Does not load after logging in.

    I see that you do have a premium upgrade. Do you have any domain on the free account that is also on the premium account? If so the restore might cause issues with that domain as it would update the DNS for it to match the x14 free hosting server. This is fairly easy to sort out afterwards...
  18. Anna

    Resolved Can't login to DirectAdmin or phpMyAdmin, pages don't load

    Your server, x13 had an issue earlier but should now work properly again.
  19. Anna

    Resolved Revert to x10host domain

    You should not have changed the IP after adding the domain, the IP you had seen in the error message is NOT one related with your server specifically, it is however related to our nameserver setup. I have changed the IP to what it should be, it may take a few for the propagation to come through...
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