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We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

If you have the .tk added as a pointer there is no way to add a subdomain to that, however adding a subdomain to the default domain would also duplicate it to the .tk domain. If you have it as an extra domain, make sure the dropdown in the upper right actually lists the .tk domain in order to...

As for the refused connection issues, we have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't. As for Inodes, the only way to increase those...

That is indeed the IP that your site is hosted on, all sites on that server share that IP. We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I...

We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is currently no such button, but if you do not log into the account it will eventually be terminated as an inactive account. Though right now that could take a fair bit longer then normal as I'm not sure that the automated system has been turned on yet.

The old servers are offline so there is no way to get a database backup from those anymore. Further more you did previously admit to having two accounts. I did restore one for you but in reality both should have been subject to being suspended for the breach of our terms, but you were allowed...

Your IP was blocked in the firewall due to: Failed DirectAdmin login We recommend that you always login through the SSO page to prevent this (that uses session rather then password).

You should be able to just grab fresh files from wordpress.org, and then manually edit wp-config.php to reflect the OLD database. This won't help you with uploaded content however, but it would restore settings and textual content as that is stored in the database. At this time there are no...

If you are referring to installing via Softaculous, please try clearing browser cache/cookies, that has helped others with similar problems.

Most site down posts are related to cloudflare in some way, which I suspect isn't the case for you. I took a longer perspective on the time frame (starting april 21), and I could see some peaks, marked as faults however. Right now phpMyAdmin appears to be working properly, there may have been...

As far as I know the cloudflare IPs should not be banned, I'll see what I can dig up on that part in a bit, perhaps I can add them all as whitelisted, but I'd have to get head admins approval on that.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

It was kind of planned, though it would obviously not have been done if they cPanel licensing had not gone up so drastical. But the migration itself was carefully planned and the conversion process for the account was properly tested once the choice was made for DirectAdmin as the best option...

The restore should now be completed. If you in your ftp client have been using the server address (ie xo#.x10hosting.com) you would now need to update it to reflect the new server address: x13.x10hosting.com Let me know if you find something that isn't working right.

Looks like your account didn't transfer properly, but it was working up until recently due to the fact the old severs was still online. Now that they have been decommissioned this caused your domain to stop working. I'll restore the account from our most recent backup that was taken just before...

Garret is correct however, free hosting does not come with a guaranteed support, even less so a guaranteed response time, support is done by volunteers and is basically community helping each others (that includes me, I do this on the side of my regular job as a favor to the community). The...