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1. Of course not, you're paying for the service, that's all that's needed to keep the account active 2. I would think it is possible, but since I'm not part of the premium staff I can't say with 100 % certainty. 3. You'd still need to keep an eye on your site and if needed submit a ticket, we do...

Between Novmeber 26th and March 11th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the log requirement has always been there however, so in end of December the account...

I said personal gallery, meaning a gallery that is yours to display. A private, non public, gallery would not be allowed in any shape as that would fall under file hosting. You have a folder /galleries/ with a bit over 1 gb of data that can not currently be viewed online, and by judging from...

It is a known issue with all free hosting servers: https://x10hosting.com/community/threads/intermittent-cloudflare-5-errors-site-loading-errors.207926/

It would be enough to login to the panel as noted by costas1 above, going over to DA is not required. FTP and direct logins to DirectAdmin (formerly cPanel) does not count, nor does it count that you visit your own site.

If you haven't updated the A record you would definitely need to do it, the A record should be: 198.91.81.13 If it is indeed set to that already, then the problems are related to the ongoing intermittent issues

When I dig specifically on our name servers (where it would still be added but they are not queried on domain lookup), the record looks as it would be expected to, so there's definitely something going on with the copy and paste part of getting the records over to CloudFlare.

I do see something odd when I do a dig now (I didn't get anything earlier), and it looks like the copy/paste may have inserted some extra characters, you might want to make sure the paste is done without any formatting (in chrome I have the option when I rightclick to "Paste without...

I do not have quotation marks. I had DKIM set before switching to CloudFlare though, so they did automatically grab the proper records from the previous name servers, not sure if that makes any difference. The p=[content] ends with a ; though, it is not clear from your initial post if it does...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

That should not affect it, as you could have any third party mail handler and would thus set the third partys designated hostnames for mx to relay mail on their service. I'm not too familiar with DKIM settings in general, I have it enabled on my personal domains as well (though those are not...

They are connected in a way, we did however only say we'd stop the AUTOMATED suspension process (which is what would have sent the email), the login requirement was never removed however. I'm running the restore now and the account should be good to go in a few minutes.

The problem from that thread should be sorted, the DKIM of my free account works and validates properly (I did have to remove and re-add it however). If the DKIM is recently enabled it should not be affected by the problems that were there initially. I do not have the free account routed...

I have had some information from the head admins. It appears to be a network issue, but the intermittent nature of it makes it a bit harder to pinpoint. We're working with our datacenter to get a solution, they are however a bit short staffed due to Corona so it may take a bit more time then...

I actually see the accounts as being created about 4 months apart, both accessed at the same times and from the same IPs, which would support that the accounts are handled by the same person.

Yes, a free hosting account can have up to three domains (the main, or default, domain and two separately added extra), plus a pointer (alias) domain. Support requests should always come through from the forum account that is linked so we know that it is the actual owner who makes the request...

The restore is running, and the account should be good to go in a few minutes. Make sure to update the A record at cloudflare as well. The migrations has you on a new server with a new IP, for your server that is: 198.91.81.13

You could absolutely have had both domains under the same account, which would not have been flagged. You as an individual is not allowed more then one account, further more you are not allowed to resell, store, or give away x10Hosting services in part or in whole to other parties, the free...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

I'll have to assume you are having two accounts since you have two posts from the same forum user about two accounts. This is not allowed as by our ToS. You appears to be lucky it was not caught earlier as having more then one account is a suspendable offense. The sites you post about here is...