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The site is next up for an overhaul, we just want to get all the underlying code, including our backend for account management, up to date and modernized before we start changing the visual parts as well.

You might need to clear cache. I see a page with red text (video jukebox home page) on white background.

I see that your site works without errors right now. However, some of the content is questionable since free hosting does not allow adult content. With the variety in your shop you may be better of with premium hosting. If you wish to remain on free hosting any adult items needs to be removed.

PhpMyAdmin can only be accessed from "MySQL Management" page. We removed the link from under "Extra Features" as that consistently asked for username and password, which caused for confusion. The link under "MySQL Management" will automatically log you into phpMyAdmin, but it will only work if...

During testing you managed to get your self blocked for attempting, and failing, ssh logins. SSH is not available on free hosting, and I know some secure protocols in ftp (SFTP) does use that as their login port which is likely why. I have removed your IP from the firewall.

We can't control what IP you connect from, we don't have anything to reset as it is logged on each visit and not a setting. You might be able to login directly to DirectAdmin, but keep in mind that it does not log towards keeping your account active in that case. Your server is...

You're permissions was a bit off, starting with public_html being wrong which is likely the main reason for the errors. I have corrected all permissions by running a recursive command on the server. Typically files should have: 644 and folders 755 Having any of the files/folders inside...

Restore is running for your account now and the account should be good to go in a few minutes.

Restore is running for your account now and the account should be good to go in a few minutes.

I'm looking into this. The restore package was not readily available on the server that I have access to, but I have notified admin that can access them.

Yes, the .2 IP points to the old server that will be taken offline eventually (they remain as an extra backup so far)

I can see your domain does use cloudflares nameservers though, so if you want to keep using that you need to login to the account there and update the A record with the IP of your server, which is: 198.91.81.12

Name servers has not changed at all, ours are ns1.x10hosting.com and ns2.x10hosting.com

Glad to hear you got it working.

If the green arrow says anything but "Native (7.2)", click on the option by the red arrow to edit upload_max_filesize Scroll down towards the end, and use the drop down to set the desired file size (the native php version have 64M, which is suitable in most cases). You would need to edit the...

There are some cases where the password gets messed up in transfer. Ideally the same password is passed to DirectAdmin, but if it does not comply with DA requirement (both uppercase, lowercase and numbers) it is not passed from SSO login to DA. Also during some testing we noticed that some...

What IP does your cloudflare account have for A record on your domain? It should be: 198.91.81.15 If you have anything else, you need to update it as that is the IP your account is now on.

Are you able to login with the same credentials on: https://x12.x10hosting.com:2222/ Trying to determine if your password has gotten messed up in the migrations, if it has it would not work there either (but don't try more then once if it fails to avoid getting blocked).

The link to phpmyadmin under mysql management works fine when I log into your account, if that still fails try clearing cookies/cache. Ftp is automatically enabled as long as the account works. What error message do you get?

No problem. Let me know if you would like that fresh copy of the database.