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  1. Anna

    Apache is functioning normally message (main page)

    You'd need to delete the current index.html (or edit it), and replace with your own index file (index.php, index.htm or index.html). If you wish you can setup an automatic redirect to the wp folder so your viewers get to that straight away, this can be done under "Site Redirectio", found under...
  2. Anna

    LVE Manager is not available. Please, contact your hoster.

    I have notified proper admins about this as it needs a higher level then mine to sort out.
  3. Anna

    Increase Disk Space Request

    I have no way of seeing what email you have here on the forums, so I can not look into your account at all. That being said, your hosting account does come with a forum account by default, usually with the same name as the actual hosting username (as can be seen under "Quick FTP" on the main...
  4. Anna

    Apache is functioning normally message (main page)

    Then you are seeing what would be expected, that is the default index.html that DA sets for domains.
  5. Anna

    Apache is functioning normally message (main page)

    Often it works with pressing ctrl at the same time as you hit f5, that does trigger chrome at least to reload without using its current cache, but that may depend on the browser. Trying it in incognito mode would also bypass any cache made on your browser, if you have that option. It is common...
  6. Anna

    Increase Disk Space

    It has nothing to do with the content being legit for you to get, it has all to do with what type of scripts we allow to be in use for our free hosting service, and content scrapers is one listed as prohibited. Since all content you have is by getting information from third party sources, with...
  7. Anna

    Website down aircrewvirtual.x10.bz

    I did some additional digging, and it looks like I may have to escalate it as only one of our nameservers appears to respond properly with the right information for your domain.
  8. Anna

    Website down aircrewvirtual.x10.bz

    That's odd, it does work properly from my end. Are you familiar with flushing dns on your operating system? It could be that the wrong information is cached either locally or at ISP level (the later you can only wait for to clear though). The last changes I made was on dns level so it could...
  9. Anna

    Apache is functioning normally message (main page)

    Any domain changes can take a bit of time to fully come through on the servers, the "apache is functioning normally" is often shown for a brief period after making changes, as there are config files regarding domain and account that need to be updated and put "live" again after each change by an...
  10. Anna

    Apache is functioning normally message (main page)

    Try clearing browser cache, for that domain I get the DA default page.
  11. Anna

    How can I delete the account I have?

    Ok, unfortuntately I have no idea when new signups will be accpted again, nor when I would be able to hit terminate on the account. We can change the domain on the account though (would right now only be reflected in DA however and the username would remain the same) if that is what you are...
  12. Anna

    Website down aircrewvirtual.x10.bz

    I have made a couple small changes to the domain config, can you please try now?
  13. Anna

    x10hosting Discord Server

    Some of you are probably familiar with discord, a chat server often used by gamers. It is free to use, but you do need an account with discord to use the service. We have set up a discord server for x10hosting, to some level it will be used for support, but there will not be staff available...
  14. Anna

    Having second thoughts.

    I'll let the admin with powers know that you do want the account redone after all. Him and I are in a bit different timezone though so I expect at least a few hours to get a reply from him.
  15. Anna

    Apache is functioning normally message (main page)

    The domain I see listed for your account (jerome1greene.x10host.com) works just fine for me, I get a site with the title set to "Main Page".
  16. Anna

    Domain question? (Domain management vs web hosting account)

    Where do you see the second one? I only see the first one listed on your account.
  17. Anna

    There is a problem with your request

    I made a small adjustment, can you please try now?
  18. Anna

    Nameserver Change Failure.

    Can you please try now, I have confirmed our nameservers does have a record of your domain at this point? There is the option to set an A record as well, but if you use that option you would also need to create any subdomains you want to add at the registrars end as well, and possibly you'd...
  19. Anna

    Close my Account

    I'm sorry to hear you are leaving, I can understand the reasons though. Right now hitting the terminate button is unlikely to work properly I have been told, leaving it unattended will eventually make it "selfdestruct" as inactive when we turn that function back on (when the termination button...
  20. Anna

    SSL not working

    SSH is not available for free hosting users. SSL was never officially supported for free hosting, although I have been told that one or two of the old servers may have had it turned on at some point, likely due to upgrades being done and the feature having defaulted to on in that version. For...
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