Search results

  1. E

    Blocked because of phising

    Hello, The defaulting is more than likely your local browser prefilling the form. Remove this data and choose your own custom domain name. without any gmail related content. For example if you want batgirl.x10.mx please enter that.
  2. E

    Requesting to be unblocked. Temporarily blocked spam or phishing because of domain name?

    Your block has been removed. however, the issue occurred because when you signed up for the domain you attempted to use your email address as the domain name. Do not place your email address in the domain name but rather the actual domain name you want to use.
  3. E

    Resolved Requirements Not Met/Missing mysqli extension

    As the error is indicating, I enabled the mysqli module via your Select PHP version of your directadmin.
  4. E

    E-mails don't reach certain providers

    Unfortunately, we can not control how other email providers handle emails after they are sent from our service. Since you can confirm your service is working properly I would recommend reaching out to those providers and make an inquiry asking if they have any blocks on your domain ( or our...
  5. E

    Blocked because of phising

    Our service will not allow domain names with "covid" inside the string. This is based on global previous attempts at using these URLS for scamming and phishing reports.
  6. E

    Resolved Disk Space Request

    This has been updated
  7. E

    Wordpress suddently broken Fatal error: Uncaught Error: Class 'WP_REST_Controller' not found in

    We see several files inside your web directory that seem to have been infected with Malware. You should be able to download clean core WordPress files from their website and replace them as needed.
  8. E

    Resolved x13 You are not allowed to modify your SSL settings

    You should now have this option!
  9. E

    Resolved Starter but only 512MB disk

    I resolved this via Discord
  10. E

    Resolved Whitelist IP in Imunify360

    that domain is not pointing to that IP?
  11. E

    Resolved Whitelist IP in Imunify360

    As requested What does the IP : 173.236.165.210. Correlate to? We can not blindly whitelist IPs.
  12. E

    Help with mail records

    You will not be able to use roundcube if your email is not being hosted with us. You will have to use the zoho solutions.
  13. E

    Help with mail records

    If you are using your own domain you should be able to adjust the DNS as you need if you are using our nameservers, What records are you seeing not working?
  14. E

    Important Multi-Account Unblock Requests

    Unblocks have happened for everyone who has posted the proper format.
  15. E

    Resolved Whitelist IP in Imunify360

    What is the IP : 173.236.165.210. Correlate to? We generally do not allow any white listing on our free services so we need to know what this IP and why this is required./
  16. E

    Terminated problem

    We can see you created a secondary service already which means we would not be able to restore or review the termination.
  17. E

    Your account is disabled

    Please try again
  18. E

    Terminated problem

    I removed your account information as it contained sensitive information. We see you only logged in one time via our panel since you created your service. You are required to access your panel once every 30 days. You did not access yours for almost 200 days. I will ask our team member to...
  19. E

    Help getting access to free website builder

    The best builder is found via the Extra Features > Softacalous App > Site Pad
  20. E

    My site is ACTIVE

    I see your service is unsuspended and active. Please note local DNS and browser cache may cause you to still view the suspended page.
Top