Search results

The /sp is what was added when you elected to install the software. You can remove the install and when you re-install sitepad make sure to remove the adding /sp it includes inside the "domain" url for the install itself.

Should be resolved!

Please re-attempt this

We certainly have a website builder and and templates. This can be found inside Softaculous under SitePad!

Accounts and request that have followed the post listing have been updated to be allowed. If you still have multi account block this means you do not qualify ( mass abuse of multi accounts) or you did not post the proper listing to be reviewed.

We have plans to allow IPv6 addressing on our premium plans in the future. However, as still only about 1/4th of the internet users have access to IPv6 networks that would limit any website hosted on this network visitors by a ton.

This was already resolved via discord

That is NOT your correct email address. the email address on file has moon in the name.

After a certain period of time inactive accounts passwords will expire to prevent accounts from being hacked. As for the disk full issue that may be possible your service was stuck during a quota refresh that needed to complete.

Hello, Sorry you are having issues with the clients dashboard. Can you kindly attempt to do a full password reset from our premium portal : https://clients.x10premium.com/sign-in/reset-password

This was resolved in Discord.

What mistake was made? We are not able to delete services based on resource usages to re-create. Normally issues can be resolved without needing to do this.

I do not see the error we can see that you transferred files successfully and that the client then timed you out after the transfer? You may also switch to passive mode on the FTP client to see if that helps.

We see you are not using 75% at this time. Feel free to come back once you reached that limit for us to re-review this

the nameservers need to be updated at your domain registrar which I believe is google.

The domain on your account is not using our nameservers or pointed via DNS at all. Please make sure you update the nameservers or DNS as indicated on your panel.

Your service is not suspended we can see your site online. If you are getting an error code when accessing our dashboard that is not the same as an account suspension and you would need to provide the error code in our normal general free hosting support forum for review.

Your service was found to be hosting multi scripts that went against our TOS and this will not be lifted.

Can you confirm if you are aware of why the database on your service is using 1GB?

Our pleasure!