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  1. Anna

    Give my account back, please

    There was a lapse in login between August (I see a login on 27th) and December (where I see you logged in on the 10th), which would have caused the hosting account to get suspended for being inactive by end of September (30 days after last login) and later terminated in October (21 days after...
  2. Anna

    This is normal?

    It would be normal for accounts yet to be transferred, I can see yours is now though so you should no longer have that error.
  3. Anna

    Webmail broken after migration

    Was that by any chance a parked domain, now listed as a domain pointer? It seem that type of domain is treat them vastly different, here in direct admin it is merely a pointer, like you might want to have for a common misspelling of your main domain. To get email accounts to actually work it...
  4. Anna

    Website Error

    DirectAdmin and cPanel handles parked domains very differently, for directadmin they are simply domain pointers that you can not really alter any settings for (and thus not creating subdomains either technically). The only way to rectify the mismatch in how they are handled would be to remove...
  5. Anna

    Redirected with old Cpanel, now I can't remove it with the new DirectAdmin

    I have been granted access to the servers as admin, I do see two redirects on your account when checking "Account Manager" -> "Site redirection". I can remove them for you, I just want to confirm it is not something you have added recently. Could be something got messed up with who "owns" the...
  6. Anna

    Anyway to access database during migration

    Not from the servers as it is now. There may be an option with finding (or coding) a script that allows you to connect to the database and perform the necessary changes. FTP access should be available to get that script onto the server.
  7. Anna

    PhpMyAdmin in DirectAdmin

    For now you will be asked for username and password when you want to login to phpMyAdmin, and the combination you need to use is that of your control panel, and not the database settings you have made. You will find phpMyAdmin under "Extra Features". Most of the time the forum username is the...
  8. Anna

    Cannot find where I edit my site.

    If you previously did use sitebuilder that option is no longer available, but you can edit files under the file manager found at "System info & files". The filetree is a bit different, but if you have your site under the main domain you would find them by using the public_html folder that has...
  9. Anna

    i have a problem with remote conection, help, please.

    I see now that there is an option to add hosts, not sure if we can hide the option (as far as I know we couldn't with cpanel so might be the same here), but regardless it should not be working on free hosting accounts.
  10. Anna

    i have a problem with remote conection, help, please.

    To manage the databases you have for your site, many scripts such as blogs, forums and content management systems rely on a database for the backend.
  11. Anna

    i have a problem with remote conection, help, please.

    It should not have worked before so likely it will not work again. You would need to code an API to which your local application connects. Our services is for creating websites and those would typically connect through localhost, there are however dedicated mysql hosts out there if that's all...
  12. Anna

    i have a problem with remote conection, help, please.

    Connecting to our database servers from outside of our network does not work as the firewall isn't allowing connections on that port from remote locations.
  13. Anna

    Forbidden You don't have permission to access this resource.

    That would in that case be to use the option of editing/creating a .htaccess file as I mentioned before the post about index.html instead of creating the actual index.html file Be adviced though that our webspace is not intended as a filehosting service but for creating a website on, and just...
  14. Anna

    My email accounts deleted, i can't recreate them with my parked domain

    After a lot of poking around and discussion with a fellow admin we have come to the conclusion that this is a part where cpanel and directadmin differs completely. Directadmin calls parked domains for domainpointers and are basically domains pointed to your site but ones that you can not really...
  15. Anna

    Forbidden You don't have permission to access this resource.

    That is because in the config of directadmin it is turned off by default whereas cpanel had them on by default. It is something you can configure serverwide as well as per account using .htaccess.
  16. Anna

    Please help 403 forbidden

    While it may work it is not the best of solutions as you basically give everyone the right to write to your files. Plus I do get the 403 error on your address still.
  17. Anna

    Forbidden You don't have permission to access this resource.

    As for creating an index.html file, this is basically what you need to put into an empty document named index.html <html> <head><title>Page title here</title></head> <body>Text here</body> </html> This would solve the error, but perhaps not show your images. Is there any .html or .php file in...
  18. Anna

    Forbidden You don't have permission to access this resource.

    That's actually not to hard, but as I understand you have a bunch of images in that folder and you were previously able to view them in a Index of/ type scenario? If so create an .htaccess in the folder you want to view, if there isn't one already, and add this line: Options +Indexes Otherwise...
  19. Anna

    Delete my account

    Once everything is done we should be able to help you change the domain. Though I will have say that even with cPanel that failed (the change went through but reverted back after a while) for some time before the switch, it was discussed with another staffmember so I hope they sort that out as...
  20. Anna

    Redirected with old Cpanel, now I can't remove it with the new DirectAdmin

    I just tried setting up a redirect on my account and it did indeed put it inside an .htaccess which resides in public_html. I do not yet have access to the servers backend so I can unfortunately not help out by any other means then check towards my account and suggest where to look. I assume...
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