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  1. Anna

    yet another unsuspension request

    I have unsuspended your account.
  2. Anna

    Quota limit reached???

    Assuming you get that on loading your page, please try clearing browser cache as I can see your page just fine
  3. Anna

    Quota limit reached???

    Your package has been upgraded to the adfree-infinity plan.
  4. Anna

    Quota limit reached???

    Your plan is not unmtetered, you still have the old plan (adfree-adfree), no accounts were automatically moved to the new unmtetered plan, as that also does change the number of available databases, subdomains etc. You can see the specs of the current free hosting plan at...
  5. Anna

    Homepage suspended

    This has been sorted and user informed on IRC.
  6. Anna

    Request for Unsuspension

    Your account has been unsuspended.
  7. Anna

    Game files suspension

    File hosting is not allowed on premium hosting either, a VPS would allow it, but that also require a bit server knowledge.
  8. Anna

    I'm still get suspension

    correct, you can not get the account back. We have to follow the laws where we are located.
  9. Anna

    mysql access denied from php

    Please try now.
  10. Anna

    Upcoming Free Hosting Change

    Boru is most likely next in line, and there's maintenance going on to prepare for that. This change will not increase the number of databases/domains available on our free accounts. An upgrade to Prime Membership would give you double the amount though for only $4.95 per year.
  11. Anna

    Upgrading to Paid Service

    That IP is not blocked by the firewall on the server your account is located.
  12. Anna

    Upgrading to Paid Service

    I'm not sure what you refer to by notes. You can buy premium hosting for one month, direct link for that option: http://x10premium.com/order.php?order-paymentcycle=1 You can at any time request to change the billing cycle and you would then get the benefits that comes with the billing cycle...
  13. Anna

    Upgrading to Paid Service

    Premium does come with backup manager in cPanel, so a one click backup would be possible. The issues you are seeing with your site right now, slow loading and temporary unavailable, is caused by a maintenance run in preparation for the SAN migration, you can read over all information about that...
  14. Anna

    why i cant signup free host

    As that reason states, the country you are located in has been blocked from signing up due to past abuse. This means that your country is among those that represented the most fraud abuse of our service in the past.
  15. Anna

    Addon domain problem

    Hello, You should be able to add the domain now, however you'll want to set the name servers first at the domain registrar. If you already have done so, they are most likely not fully propagated as a look up didn't show it to use ours, which could be why it failed the first time you tried...
  16. Anna

    Addon domain problem

    Hello, In order to actually delete the incomplete records, we'd need to know the domain.
  17. Anna

    Can't access https://starka.x10hosting.com:2083

    That address loads up just fine for me right now, do you still have a problem access cPanel?
  18. Anna

    My domain of fbapps.org.uk is directed at your main page.

    Hello, You should be able to use that domain now.
  19. Anna

    Can't see images in WP after domain change

    Closing thread to mark as resolved.
  20. Anna

    I'm still get suspension

    Since your account violated state laws by providing online gaming, the account will NOT be unsuspended, eventually it will be terminated.
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