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Hello, Please take a look at this post in the thread about http://x10hosting.com/forums/news-announcements/151299-starka-san-migration.html As explained there we have switched over to the SAN storage now, and anything that was uploaded/changed after the first sync was run will appear as lost...

Memory limit is 128MB on premium hosting, don't think you'll be able to change that via .htaccess though, will have to confirm that.

Take a look at http://x10premium.com There's no upgrade link, but once you have a premium account setup, you can request migration of your free account through the premium hosting support system.

We do not make changes to accounts permanently suspended, that includes removing addon domains. You are free to use the domain as you which at any other host, just change the configuration at the domain registrar.

Re: If you feel you have reached this page in error, please contact the web site owne I have corrected the IP for the domain netroart.one.pl, it may however take a bit for DNS to update with the new IP, at worst 48 hours. Flushing DNS cache and clearing browser cache can help speed it up a...

Re: If you feel you have reached this page in error, please contact the web site owne Your account is on chopin, but the domain points to stoli, which would be why. I'll look into that and update you once I have done so.

Re: I cannot enter C-Panel at my account lab.x10hosting.com for a long time and Subdo Your cPanel user name is NOT the same as your forum username. You can see what your cPanel username is under hosting in your account panel.

Not sure which tutorials you have read, but this one holds all needed information: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain Basically, you'll need to start of by configuring the domain over at 123 reg to point to our servers, we recommend setting it to use our name servers...

phishing isn't legit, which is why we do not allow them on any of our services. We don't care what you have on your own computer, but when you uploaded the files to our servers you did violate our ToS in addition to US laws, and since they are illegal we have no other choice but to permanently...

The only reason they'd be deleted would be if they run closer then 5 minutes of each others. Note that if you have two crons there must still be at least five minutes in between them; cron 1 run: 5, 15, 25, 35 etc - cron 2 run: 0, 10, 20, 30 etc <- would work, as they alternate every 5 minutes...

So you don't have iStealer 6.1 Legends - Kizar Labs 2009 installed? That is a password stealer script and thus not allowed.

Should be sorted now.

There's a trick to getting them deleted, there's no easy option to do that available to staff. But re-adding the subdomain in cPanel and them removing it again triggers the re-syncing between cPanel and account panel. That said, other then looking messy, there's usually no problem with them...

On free hosting the limit is 100 emails per hour.

The reason you don't have permission to do that is to prevent what you actually tried to do, hijack someone elses support ticket. Makes providing support messy, we want each user to open their own thread for easier handling. Gonna hit escalate on this one and deal with it in a bit. Thread will...

Just to confirm, you do know that the cPanel username is not the same as your forum username? Assuming it is cPanel you have trouble logging into. Also I do not see any actions for password change listed for your account, did you reset the password through your account panel...

That would actually take a little more time, there's no easy way to do it unfortunately, the only option I have to clear them from account panel is tricking the system by re-adding them in cPanel and then remove them from there again.

None of the files should have ever been uploaded, the suspension is permanent, all access revoked.

since we do not allow the use of our free hosting accounts for file storage, that would not be a wise idea.

Nulled scripts are illegal by US copyright laws, we take these things seriously. The account is permanently suspended, no access will be granted, for any reason. Nor will we provide backups, as per our ToS we do not do that when the account is suspended for a violation of the ToS.