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  1. Anna

    can u tell me what is the new name of this site ????

    There's no hosting linked with the forum account you are posting from, and I can not find an account based on that domain. What is your cPanel username?
  2. Anna

    Domain Forwarding

    ns1.x10hosting.com and ns2.x10hosting.com
  3. Anna

    not able to see website

    I see that you changed the domain. New domains does take a little time to get accommodated in the system, until they are the system will throw the defaultwebpage.cgi simply because it does not know what content to show. You will most likely need to clear browser cache in order to get the domain...
  4. Anna

    suspension?!

    Did you install the script through Fantastico or Softaculous? If so they should provide an uninstallation option as well. If you installed it manually, it is as simple as removing all files regarding that script and then deleting the database. If you have more then one script in the same...
  5. Anna

    What Happen To My Account?

    The first one works just fine for me. You might need to clear cache, and possibly also flush the DNS cache. The second would be due to this line in your .htaccess RewriteRule ^/?$ "http\:\/\/activezone\.pcriot\.com" [R=301,L] Simply put, when entering www.blackhatfiles.tk the system is set to...
  6. Anna

    why Suspended ?

    You're getting over the limits for memory usage. Something's causing 6 instances of wp-cron.php to run concurrently, which would be why it is getting over the limit.
  7. Anna

    Something strange?

    That is actually quiet normal after a domain change, that page would be showed until the system has been updated with the proper internal path to your domain, in other words before it knows what content is supposed to be shown on the domain. I see you have changed your main domain now, and the...
  8. Anna

    Cron problem

    port 80 is currently not blocked, but a lot other ports would be (only the common ones are open). what's the command you use to get the cron executed, and what port would it connect to?
  9. Anna

    Suspension

    Yes, you were only suspended for high resource usage. I have unsuspended your account, should it arise again you should be able to do so yourself through the account panel.
  10. Anna

    Problem with cron

    you can have several spots, as long as there's no crons that run within 5 minutes of another. Prime Membership, at $4.95 / year would allow the crons to run every minute, but not the basic free package
  11. Anna

    Problem with cron

    Could you please be a little more specific? Does the cron not run at all? Is there any errors? This may also be of interest: Note that if you have two crons there must still be at least five minutes in between them. Consider these scenarios: Scenario 1 would work, as they alternate every 5...
  12. Anna

    cannot add domain - already configured?

    Domain has been added. Please do note that we only supports sites in English, Spanish or French, having any other language does require there to at all times be a full, manual, translation into one of those languages. Premium Hosting does not have that restrictions.
  13. Anna

    Cannot create addon domain

    Let me know what folder it should point to and I'll see about adding it from the backend, appears that Stoli currently does not approve of adding domains, we have since I last replied had a few more reports saying the same. I will click the escalate button for this ticket, which will close the...
  14. Anna

    account related

    Purpose does not matter, the material should NEVER have been uploaded.
  15. Anna

    my account has been suspended

    Your account is currently not listed as suspended, are you experiencing any problems with it?
  16. Anna

    adding domain

    If the domain is already parked, you can not set it as addon domain without removing it from parked first. An addon domain allows you to use a second domain, to create a second independent site. This article may clear out things regarding the use of the various domain options...
  17. Anna

    parked domain

    Looks like you have not yet set our name servers for your domain: Please set it to use ns1.x10hosting.com and ns2.x10hosting.com After that you should be able to add the domain, I have removed the entries that were left on our nameservers after the initial failed attempt.
  18. Anna

    cannot add domain - already configured?

    What is the domain?
  19. Anna

    not live

    I can see the content you have uploaded to your account perfectly fine. Although the stuff uploaded is only images that are located in the folders: /public_html/resources/images/ and /public_html/resources/content/ Do you get any errors? Have you tried clearing browser cache?
  20. Anna

    Some people can't view X10 websites

    browser is not a factor at all.
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