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That would not help, since warez is prohibited on Premium hosting as well.

We do not tolerate phishing materials, for any reason, to be uploaded onto our servers, the suspension is therefor permanent.

Fill out this form: Do note that if you have another account as well, you need to put in a separate request for that account, from that account.

No need to worry about that now, the account just got suspended as the only thing you had uploaded was a PHProxy script. Suspension is permanent.

Your account is active, do you see any problems with it?

As I told you in the other thread, we do not allow rapidleech, for any reason. Suspension is permanent. Closing this duplicate thread.

1. download the files from the old host. 2. export the database at old host. 3. Upload files to your account here. 4. create a database; using the mysql wizard is easiest. 5. import the database using phpmyadmin to the database created in the above step. 6. Change the configuration file as...

Rapidleech is prohibited by TOS, it is even mentioned by name as an example of what is NOT allowed. The account is now permanently suspended and will be terminated in due time.

That IP was not entered into the firewall for Starka, which is your server. That leaves us with a routing issue, which is significantly harder to sort, as often the problem is located somewhere out of our control. If she does a tracert to the server you are on (on windows Start->run; type in...

You'll have to look elsewhere, you can not get one with us currently. Unless you opt for Premium which does not have such limitations.

Changed my reply to match your new information. No, we can not bypass that at this time. It is as it says, due to excessive past abuse from your country we have blocked sign-ups from Brazil, among a number other countries that were also represented by a large number of abusive users.

Aha, just now noticed you don't have that many posts (have to be above 5 to use the pm system) you can send an email to anna[at]x10hosting.com

The problem with that statement is you had plenty time to add the English language, seeing as the account was created nearly 3 months ago. Also it is always wise to START with the version that does abide with the TOS, and not with the version that violates it...

The password length would not be related to the text that was put into that field, but rather the password you currently have for account panel, I'd recommend setting a new password, making sure it is less then 16 characters long, but more then 5, before trying again.

There's no refunds available, especially not when the account is actually suspended for a TOS violation. I'm not sure where you got the impression we'd unsuspend your account if you opted for Prime, but the rules are exactly the same no matter what package, we do not tolerate spamming at all...

Could be any number of reasons, failed route along the way, somehow they managed to get their IPs blocked by our firewall. The later we can sort easily, we just need to know what IPs to check for.

For help with premium services, please submit a ticket at the clients area: https://clients.x10hosting.com/submitticket.php?step=2&deptid=5 Most of the people that check these forums would not have access to the premium services offered.

That domain should now be properly removed from your account.

Hello, You should be able to add that domain now.

Hello, You should be able to properly add it now.