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  1. Anna

    phpmyadmin

    You can only access phpmyadmin by clicking the link for it inside cPanel.
  2. Anna

    Website Modification

    To get to the admin interface of sitebuilder, which would seem to be what you refer to as templates, open your browser and go to: http://shamiphotos.x10hosting.com/admin.php Log in there and start changing the looks of your index page. To stop using the site builder and our templates, remove...
  3. Anna

    Using an External Domain on this host

    Simply put: chiraaglathia.com The www part will be added by the system.
  4. Anna

    Problem With Custom Domain

    I do get a forum as well. That defaultwebpage can be rather persistent and a bit difficult to get out of the browsers cache, but it would likely be your end that has it cached.
  5. Anna

    Account Suspension

    Spamming is not allowed on any of the services. You have a script in your account with the sole purpose of allowing email spoofing and spamming. The account will not get unsuspended, eventually it will be terminated. Prime only protects against inactivity suspensions, and allows the account to...
  6. Anna

    FTP account problem

    No, there is not. Simply is done that way by cPanel to avoid confusion and problems when two users on the same server would wanna create and ftp account with the same name, like "myforum" or "janes".
  7. Anna

    Cannot change Main domain

    I'd not worry too much about that seeing as your account is permanently suspended for violating our TOS. The account will be terminated in due time (no sooner then after at least 14 days has passed since it was suspended).
  8. Anna

    Error C085843B when changing domain name.

    Please try now, seem the entries for that domain still remained on the name servers, which would cause it to fail when trying to add it to the account again.
  9. Anna

    domain name registration

    Yes, you can order that through: https://clients.x10hosting.com/cart.php?a=add&domain=register cost would be $9.95, which also adds a year to the domains registration, same cost for registering. Do note that the clients area is completely separated from the free hosting, so you'd have to create...
  10. Anna

    Cannot create addon domain

    Hello, You should be able to add the domain now, the initial failed attempt still added the entries to the name servers, which is why it later failed with the "already configured" error.
  11. Anna

    Email Accounts Domain Change Problems

    Hello, I have removed the email accounts that were created under domains no longer attached to your account.
  12. Anna

    Unable to add addon domain

    Hello, You should be able to add that one now.
  13. Anna

    suspension?!

    We do not have an post to host option, only upgrades are Prime Membership ($4.95 / year), Illuminated ($60 / 5 years) or switching to Premium Hosting.
  14. Anna

    My website is not showing :(

    I do not see a directory /solsource/ in your account, nor can I find a file called index.php
  15. Anna

    My Account has been Suspended...I know for a fact that this is in error.

    Those screenshots, would they be uploaded in batch or one by one? And would they need some server side processing, like resizing, creating thumbnails? If you have had the community builder on for a while without it causing trouble, I doubt that would be the problem in this case. You would not...
  16. Anna

    My Account has been Suspended...I know for a fact that this is in error.

    From the logs: At that point your account were using 34% of one CPU, limit is 25% (during a limited timeperiod). There's a few more entries that are between 25 and 30%, which means they are still over the limits, but not by much. High resource usage suspension are normally solvable through...
  17. Anna

    site blocked by an ISP

    If the block is set at your ISP, they are the only ones that could solve it as we have no control over what they do. There's no options to move to a different free server, except terminate current and sign up again and hope to get to a new server. The only option to get a guaranteed move is...
  18. Anna

    Website down

    Did you register, and configure the domain at http://co.cc ? co.cc domains are provided by a third party, the do provide most of them for free. We recommend configuring it to use our name servers which are: ns1.x10hosting.com and ns2.x10hosting.com
  19. Anna

    domain problem

    Have patience, remember most of us do this in our spare time. You should be able to add that domain now, as I suspected there was entries on the name servers, which are now removed.
  20. Anna

    Domain Problems...Problem persists!

    machtires.com has been set as your main domain.
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