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Should show up in cPanel again. There was a small issue with the connection between the cPanel and mysql server.

Yes, we are aware. Information can be found here: http://x10hosting.com/forums/news-announcements/144990-starka-cpanel.html

Hello, Starka is having some troubles, mainly been affecting the ability to login to cPanel, but since there's currently maintenance going on to sort that I'd guess that could affect the site in that way. I do not have an eta, but last update showed nearly halfway through (first disk almost...

We are aware, as announced here: http://x10hosting.com/forums/news-announcements/144990-starka-cpanel.html

Yeah, that's what I've been seeing reports of. Probably gonna take a bit to resolve, I currently have some difficulties connecting to it through the backend as well.

Since your account is currently permanently suspended, it'll be removed automatically. We do not expedite deletion in this case. Prime is an addon to a free account, and as long as the old one hasn't been deleted (will take a minimum of 14 days) you'd be violating TOS by signing up for a new...

Seem Starka currently have problems with loading cPanel, we'll update you when we know more. For now it seem to at least serve pages alright, but from what reports says FTP could also be affected by the problems. UPDATE: There's a tech from our DC looking at Starka right now. Can not give an...

You can login directly to the webmail using voorbeeldjes.x10.mx:2095 (or stoli.x10hosting.com:2095), you'd only get access to the webmail on that and not the full cPanel interface.

The best way would be submitting the ticket through the premium ticket interface: https://clients.x10hosting.com/submitticket.php?step=2&deptid=5 (I did a quick check on that username but no hit, which means the account probably isn't processed yet). You need to include the free hosting...

Sadly no. We do not at this time have any available backups for free hosting. Though since your database should still be intact, all you need to do is re-upload the wordpress files and set the config to match the already installed database. Unfortunately anything you uploaded, such as images...

We have a strict Zero Tolerance for proxies, this means the account is now permanently suspended, all access revoked. Proxies are clearly outlined as prohibited in the TOS.

Upon further investigation, it appears your account may be compromised. The mailsending file came from a different IP, but was uploaded through ftp using your username, which means they managed to find out your password. I have unsuspended your account and removed the file in question. You will...

Something in your account tried to send 500 emails within an hour, past 100 they got blocked though.

Since Spanish support has been reinstated, I'll close this thread.

1. Yes. We recommend setting the name servers to ns1.x10hosting.com and ns2.x10hosting.com. A record does work as well. 2. Yes you can. For a production site where you depend on stability and the site being available at all times I'd recommend premium though. 3. No, we do not have any plans to...

port 80 is blocked, it is not locked to fsockopen though, it is a firewall rule. We had to take that somewhat drastic decision to combat abuse (people uploading proxy scripts).

Don't think you need to worry about that anymore. The mail.php you had publicly available would have allowed a third party to send spam, that together with storing copyrighted mp3's and not having a proper site, just got you permanently suspended.

You'll only be suspended if you can provide proof that you have a valid license for Vb, in other words, we need the license number to verify the license to be legit with vBulletin. Without valid license, that would mean that the vBulletin you have on your account is illegal, and that is...

One of the more common reasons for 500 internal error is file/directory permissions being set wrong. Make sure no files or directories that are to be accessed through the browser is set as 777. In general directories should have 755 and files 644.

There is currently only one php setting, which would be somewhat equal to what intermediate was back when we had the different levels.