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You can still use it by going to this URL: http://sitebuilder.x10hosting.com although the direct link is no longer present in cPanel.

Seeing as the suspension was placed on the 10th, which is two days ago, it may be you visited shortly after the command to suspend your account was put into the system queue. Once the command is entered to the queue, it will be executed when it reaches the top of the queue. Also please note...

Illuminated is pretty much the same as Prime Membership (when it comes to specs and resources), main difference is that illuminated accounts are located on its own server, while Prime is still on the same free hosting server as you already are located on.

It's been removed since it was broken due to our load balancing setup, cPanel would always see the requests as coming from the webserver(s), not from the actual user viewing the page. Yes, you'd need to sort it with .htaccess.

Sadly, with the latest updates made available for wordpress, it seem the automated update are triggering the resource usage suspension. I took a quick look at the logs, and for the most they are just above the limit (which is 25% CPU), but well within the limits for Prime and Illuminated...

The file hosting clausal would indeed be for personal storage (backups of your computer etc) and file hosting services (such as Megaupload). Sharing project files would be allowed, as that is related to the site you are hosting.

Ok, I managed to dig up the actual e-mail (I only got access to that e-mail account recently). The swap option does not take an e-mail address, it should only require you to enter the forum name and password, for the account you want to switch to, in other words the one you use now. Since...

That ticket was closed because you didn't reply within a set time. The system automatically close a ticket waiting for user reply (set as on hold) if the user does not reply within 5 days, 24 hours before it is actually closed a warning e-mail should go out. Sadly, e-mail replies do not get...

Hello, Only option would go buying the Prime Membership. You can however install more then one script into the same database, as long as you make sure they have different table prefixes.

welcome back :)

14 days and delete, though it could just as easily be 20 days, as 14 is only the minimum time frame that would pass between suspension and termination.

With Prime you will still be on the same physical server as you are now, which means there will be no change in what features are available.

Hello, We have had some problems with FTP for your server, we recently re-installed ftp service, so the problem should now be sorted. Are you able to login now?

for information about how to flush dns cache see: http://x10hosting.com/wiki/How_do_I_Flush_my_DNS_Cache

Hello, I have set your hosting account for termination, it should be fully removed within 48 hours. Please note that we do not delete forum accounts.

Hello, I have set your hosting account for deletion, it should be fully removed within 48 hours. Please note that the forum account will not be deleted.

The translation should be manually made.

Do you have any plugins/modifications that might be resource intensive? Cache related plugins/mods can cause resource usage to go high, especially when they add new content to cache. We can not prevent it from happening as it is an automated process, however with Prime Membership or the...

To add to this, please include your cPanel user name for your free account in the ticket you open there, so we know what account to migrate.

For the record, premium does not allow linking to copyrighted content that is being illegally distributed, nor will it get you your account back, access has been permanently revoked.