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  1. Anna

    Host 'int.lotus.x10hosting.com' is blocked because of many connection errors

    yes, that part should actually be in order now. However I'm currently trying to fix up a couple things which will likely give it a hard time responding to requests currently.
  2. Anna

    Great Service !!! Wow

    I'm sorry to hear that you are experiencing a lot difficulties with your new account. We are aware that the server your account happened to land on (Lotus) is currently not at its prime. We are also working on getting it back to normal behavior as soon as possible. The experience you had so...
  3. Anna

    How to get mysql database hostname?

    if the program is located on our servers you can use it, in which case the program would be able to connect using localhost. If the program is located on your computer, no it will not be possible to use it as you can not connect to the mysql server from an IP address outside of our network.
  4. Anna

    I am suspended?

    Hello, I did review your account. And it does indeed look as your copy of vBulletin is nulled. If that is not the case and you do have a valid license for it, you'll need to provide the license information.
  5. Anna

    dns record

    they are: ns1.x10hosting.com and ns2.x10hosting.com You set them at your registrar, and then in cpanel you add the domain as parked or addon domain depending on how you want it to behave.
  6. Anna

    Sidebar displaying wrong

    *Moved to programming help*
  7. Anna

    Any updates when the servers will be back up??

    There's no obvious reason for Lotus to be down right now. Maintenance should be all done. All servers seem to be in good shape right now
  8. Anna

    Can anyone tell me why lotus is down?

    The maintenance script that were being run is one that runs fairly regularly, to terminated the inactive accounts. It did add to the stress of the server, but was not the real culprit in this case. Normally that script does not cause any noticeable issues on the server, but together with a...
  9. Anna

    Can anyone tell me why lotus is down?

    There's a bit of stress on the server, causing the load to go high. Got word from Corey that a bit maintenance were is being done as well (clearing our inactive accounts), which most definitely did add to that stress although did not cause it all by itself.
  10. Anna

    Inactivity policy

    Hello, There should be an e-mail warning sent out when you are closing in on the time of month where you'd get suspended if you do not login here.
  11. Anna

    help me PLZ admin

    It's rather simple, if you break the TOS you did agree to when you signed up, we do have the right to suspend your service. I just checked your account, and there is indeed a rapidleech script on your account, not only are they against TOS, rapidleech is even specifically pointed out as being...
  12. Anna

    How fast is your Internet?

    at class, where I am now: Dunno what I'd get home though, but it might be a bit better down and a bit lower for the up part.
  13. Anna

    help me PLZ admin

    your account is suspended for illegal content, it doesn't specify what exactly, but given your domain I'd be inclined tto guess on a rapidsharescript. However, this is a reason that fall under our zero tolerance policy, so your account will remain suspended and will eventually get suspended.
  14. Anna

    cant change main domain

    hello, you should be able to change your main domain now
  15. Anna

    Main Domain

    Hello, You should be able to re-add it as parked domain now.
  16. Anna

    unsuspended-ish

    Your address is now working, however it does appear as you have no index file.
  17. Anna

    php version 2

    Currently you can not. All accounts are currently set to what is equivalent to version 2.
  18. Anna

    Allive?

    Yes, we still do hosting :) Seem I joined about a year after you left then, so I don't know what it was back then, but it certainly has been a few changes since I joined up with x10hosting. I'd say the packages and number of servers has changed a bit during the past years, but other then that...
  19. Anna

    my static IP seems to be blocked

    yes, trying to login with the wrong password would cause a block. Normally it is a temporary block, but if done repeatedly it goes to a more permanent block. If there still is any issues let me know, other wise we'll close the thread in a couple days, or after you confirm all is good.
  20. Anna

    my static IP seems to be blocked

    I have unblocked your IP. It was initially blocked for too many failed login attempts.
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