Search results

We don't ever delete forum accounts.

Hello, You will need to login to your account control panel (https://x10hosting.com/control) and unsuspend yourself, simply logging into the forum does not get you unsuspended. Use the same login details as here at the forums. Under hosting you can view, and resolve, the suspension. For...

this forum account is not linked to a hosting account, so it will not be able to affect suspensions at all. what is your cPanel (hosting) user name?

only place threads get closed is in support sections, in all other sections they are normally kept open, unless there's special circumstances that calls for closing it.

You do realize that the thread was rather old, last reply on it prior to yours was August last year? In general bumping old threads is considered a bad thing.

what's the error you are getting?

I have heard that some ISPs might be blocking smtp port for other domains but their, meaning you can only send e-mails through your ISP's mail server with an e-mail client such as outlook. Not sure if this is the cause for not being able to send e-mails using our mail servers or not though...

I get your site just fine. Changes to dns, such as parking a domain and pointing it to a new server can take as much as 72 hours to become fully functional (propagation time) all over the world. On a side note: remember that the support languages are English, Spanish or French (noticed your...

Login at https://x10hosting.com/control/login.php using the same username / password as you do here at the forums. You will then be able to see information about your hosting account.

Just make a post in the thread requesting it to be closed and eventually a mod will see it and close the thread.

gonna escalate as it can't be handled by community, and unfortunately I can not from where I am right now either. You should be able to see the ticket in your account panel.

Note that changing back to an x10hosting subdomain is also a change to dns that may take up to 48 hours to fully propagate. Your site at address: http://denisebertrand.x10hosting.com/ loaded quickly for me, showing a Joomla under construction page. Denisebertrand should not work with...

make sure you do not have an active redirect in cPanel, or at your registrar. Also some scripts have a setting for domain, which you in that case need to properly configure to the parked domain. WordPress or instance have that, and always redirects to the domain entered in settings when you...

Your account has now been upgraded.

This is from the log, one process using 86% of one CPU, there's more entries like this one in the log file as well.

I checked the log, and found occasions of your CPU usage going high. The highest notation that I saw was 189.000, which means you were using almost two full CPUs at that time. This is what keeps coming back, several processes and entries in the log file: Ps. I edited the true path to image...

Upgrades from free to premium (paid) hosting works in such way that you first sign up for and activate the premium account. Once you have done so you submit a ticket, in the clients are you will have access to as premium user, and request your free account to be transfered over. Don't forget to...

the sad truth is not all admins can not do it still... but it has been made possible for users to do it themself. Requireing the user to do it allows for a better security. If you are able to login to control panel with hosting credentials (e-mail address attached to hosting + cPanel password)...

To use a co.cc domain you need to sign-up for an account at http://co.cc and register the domain. co.cc is a third party domain provider.

Please try clearing your browser cache and/or flushing your dns cache. For instructions about clearing dns cache see this knowledgebase article: http://kb.x10hosting.com/questions.php?questionid=16