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Login to account panel with the same forum credentials as you are using to login here right now. Also a reply to that ticket would be sent to the same e-mail address you have as contact e-mail for the forum account you are posting from now.

I see your account with the following disk usage information: Disk Space Usage 301.14/1024 MB Try clearing browser cache, you might be getting a cached version of the cPanel. More likely it was never configured for your server after the migrations, as unlimited is the default setting in...

Hello, Your account is not suspended. When I visit your website I get a blank white page, which would suggest there's an error in the code, causing execution to fail.

Free does not have unlimited disk space. They will have after June 1st though. Currently the limit is 1GB (1024 MB).

You do not have to login monthly since you have purchased the inactivity timer. If the hosting and forum account were not linked that would definitely account for the warnings, as inactivity timer is attached to the forum account. Also I know that the warning e-mail falsely were sent to users...

You can always edit the profile and remove all personal data

The only way to change a hosting name is to terminate the current account and sign up for a new one. However, when I check your cPanel user name is gunnar

Don't advice them to start a new thread, bumping is better. Also 24 hours would seem like a reasonable bump time to me.

Note that the thread will appear closed for anyone but the OP and staff if it was escalated into a support ticket. Further assistance is then handled privately between staff and the user in question. Also i know that Corey, the big man, did close all support threads a while back since most of...

Hello, Can you please try now?

Yes, crons are allowed, as long as there's at least 5 minutes between each cron run. I have no experience in perl scripting, but I'm sure there's someone else around here that does. It is likely that you need to have the path to perl included in the command (it is needed for executing php...

Hello, Can you clarify a bit? There's no hosting account associated with the forum account you are using currently. Under what cPanel name did you sign up for a hosting account?

I'll close it for you, since it is sorted.

There's a lot other differences not listed there. E-mail limitations: Free has a limit of max 100 e-mail an hour, while paid, if restricted at all, is around 1500 e-mail an hour. Resource usage: Restrictions differ significantly, where paid has more then the double allowed. Stability: Paid...

Hello, Thank you for alerting us to this. We will be looking into it as soon as possible.

if the domain tries to redirect to your old domain, that suggests that you have an active redirection. you can check this under "domains" section in cPanel, click the icon "redirects". If there is an active redirection from your new domain just remove it. Also check at your domain registrar as...

Chopin is working as expected. Check your scripts configuration file, specifically the part that talks about database. The database host must be set to 'localhost'. Also this post might be of interest in troubleshooting...

The abuse would be some have it constantly connected, and possibly use it as a permanent disk drive in their system, and thus using resources all the time and not only when they need to upload/download files. The decision to disable WebDisk was not entirely made due to some abusing the service...

Ok, closing ticket since the issue is resolved.

Currently we can not link the accounts together. We are working on making it possible to do it from within the account panel, there will be an announcement when it is completed. This will hopefully be done this week. For now we will not suspend for inactivity.