Search results

  1. Anna

    Email forwarding doesnt work for me.

    Hello, since it is working for you no, I'll close the thread. If you need any further assistance feel free to start a new thread.
  2. Anna

    Transfering from free to paid hosting

    Hello, The steps to transfer is you first sign up for paid hosting, and once that is activated you request your free to me transferred. To request the transfer you simply need to open a ticket in the clients area you will get access to, just remember to include information about the cPanel...
  3. Anna

    Can't Login To Account Panel

    This is clearly beyond community support. will escalate.
  4. Anna

    Hosting account disappeared

    You should be able to, but it may be the domain still lingers around in a config file, or on one of the name servers. What is the domain you want to use?
  5. Anna

    My account Suspended !

    I have unsuspended your account. It was suspended for high resource usage. Please take a look at your scripts and settings to sort this.
  6. Anna

    Hosting removed

    You should be able to add it as a add-on domain, or parked domain through cPanel. If you get any errors, post back here or open a ticket in clients area. If you want it as your main domain, you need to open a ticket in clients area to request that change.
  7. Anna

    Hosting removed

    There does indeed seem to be something that is messed up. Since we can not currently see a hosting with your forum account, could you please tell us your cPanel name and what domain you have so we can check further?
  8. Anna

    Accidentally made forum account first

    Yes, it has been discussed to change the behavior, can't say when/if it will be changed though.
  9. Anna

    Am I IP banned?

    I'll have an admin check on that as soon as possible. Due to the nature of the issue I'll escalate this into a ticket, which you should be able to see, and reply to, in your account panel
  10. Anna

    Sorry, please help - site has been down ages!

    Escalated, needs admin attention.
  11. Anna

    Accidentally made forum account first

    Hello, If you have not yet signed up for the hosting account, you should be able to login at http://x10hosting.com/control with your forum details, and from there go to sign-up for hosting. The hosting account will then be linked to your forum account.
  12. Anna

    How to edit Wordpress Themes?

    There's no software specifically designed to work with wordpress, but the templates consists of php files, so any php editor would do the trick. I have worked on my wordpress themes in notepad++ which has worked well for me.
  13. Anna

    Is it only me?

    It'll probably come back eventually, I'm gonna guess that softaculous is not fully configured for the new servers. I will check with an admin when they get on though. If you want to get wordpress up and running quickly, it's actually rather easy to install it from the package you can download...
  14. Anna

    New user who needs to start working with mySQL

    All databases here are named like cpanelname_databasename. This to separate them on the database server, otherwise there would be an issue if two users wanted a database by the name blog for instance. Same goes for the database usernames. If you have coded in the database name into your...
  15. Anna

    New user who needs to start working with mySQL

    you need to create the database and a user to assign to the database in cPanel. Also there's maintenance to the mysql servers, which were scheduled to be started late last night (eastern US time), not sure if they are all completed yet.
  16. Anna

    can not access to my cpanel and ftp account

    Glad you got it sorted. I'm gonna close this thread since the issue is solved.
  17. Anna

    My Old account was removed.

    We regularly do that, when an account goes inactive (not login into the forums for more then 31 days is considered inactivity) it is first suspended, and if the owner does not request unsuspension within a set period of time the accounts are terminated. You are welcome to sign up for a new...
  18. Anna

    can not access to my cpanel and ftp account

    Hello, I don't have much access from where I am right now, but have you tried changing the password through account panel? That is a trick that most of the time sorts these kind of things. Your account is active and not suspended in any way.
  19. Anna

    please delete my account

    Hello, Your hosting account has been placed for deletion and will be removed from our systems shortly. As for forum account, those are not deleted. You can adjust your settings to say you do not wish to be contacted.
  20. Anna

    change main domain.

    What is the error you are getting? Is the domain draegon.co.cc currently added as parked, or addon domain in cPanel? You should always create your own thread when requesting support. As far as I know, the server you are on (Absolut) is not fully migrated, the error might be due to that.
Top