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Hello, If the domain is currently parked in cPanel, you will need to remove it from there before you can set it as your main domain.

The issue with the mail does occur when an addon domain is removed, without prior deletion of e-mail address. Only an administrator can solve that (I have not been able to find any option available to me at least). I will try and get a hold of one of them as soon as possible, but it may take a...

It is actually rather related although not so clear in that post, as until the server your account is on was declared as done, deletions were a problem. I have now set your account for termination and it will be removed shortly. When you sign up for your new account please make sure that you...

Hello, I have unsuspended your account, it will be fully unlocked shortly. I was unable to find reason, but my guess would be HRU, it is a fairly common reason with an automated suspension, which lately seem to fail to show reason in account panel.

It can only be done by staff, which is why you need to confirm that you have all the backups you might need.

Hello, I can currently access your site just fine, is there still any problems for you viewing your site or accessing your account?

Hello, when were you last able to access that account? I can not find any record of a cPanel name of joseph07 nor the domain ep.exofire.net in our system.

Hello, Your account was suspended for sending to many e-mails, the allowed limit is maximum 100 per hour. I have unsuspended your account, please take necessary steps to stay under that limit in the future.

Hello, Your account is now placed for deletion and will be removed from our system shortly.

Hello, I have unsuspended your account, it should be fully unlocked shortly.

No reply from OP in the past three days, closing thread as the initial problem is sorted.

I can view your site just fine now, is this still an issue for you?

Hello, If I could access the server you are on, I'd probably be able to troubleshoot a bit better, but unfortunately that is currently not an option, I have not been given proper access to the new servers yet. I did try one other thing though, but if it still fails it will sadly need to...

Hello, As priyaa161 says, currently only an administrator can sort the linking issues. On the bright side, it doesn't seem as the checking and suspending of non-linked accounts currently is active. The script that checks for inactive accounts may be, but the time frame to request an...

Hello, First of all I apologize for the delay. I looked into your account and it looks as it was suspended for sending to many e-mails, allowed is 100 per hour. Please make sure you stay under the limit in the future to avoid being suspended again. I have unsuspended your account.

Fantastico is being replaced by softacolous.

Hello, mail() is one of the most abused functions, and those abusing it does cause us trouble, they get x10Hosting servers marked as sending spam/allowing spam to be sent. In turn that makes a lot legit users frustrated as their users (on forums, mailing lists and so on) does not receive the...

No, you do not have access to that file, only a server administrator have that.

There's no ETA on that. mail() is one of the most abused functions, and those abusing it does cause us trouble, they get x10Hosting servers marked as sending spam/allowing spam to be sent. In turn that makes a lot legit users frustrated as their users (on forums, mailing lists and so on) does...

Hello, I'm sorry but I've had no luck, but there is indeed a problem with the account. It appears as it does not exist on the server.