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  1. Anna

    Am i allowed my MATES on my c-panel ?

    As long as they only help you with your site, and not get the login details to host their own material, it will be fine. Remember that you, as account owner, is fully responsible for what they do.
  2. Anna

    My Wordpress blog has become corrupt after domain change.

    If you by backup server thing program refer to r1soft, it is currently not available.
  3. Anna

    Can't access site after domain change

    np. Since the issue is sorted, I'll close the thread.
  4. Anna

    cancel account

    before we do that please confirm that you have all backups you might need.
  5. Anna

    my site wont load ftp wont connect cpnel is no where to found.

    Hello, Lotus should now be back in shape. Your site loads quick and I can not see any errors.
  6. Anna

    Can't access site after domain change

    Hello, Looks as you have a redirect active. Go into cPanel and check redirects under "domains" section. Currently your main domain (arfer.net) is redirecting to your old domain (kodi.exofire.net), which no longer is a valid domain (it was removed from the system when you changed your main domain).
  7. Anna

    my site wont load ftp wont connect cpnel is no where to found.

    Hello, I'll do my best to look into what is going on. It seem lotus is a bit stressed right now.
  8. Anna

    Addon Domain: Cannot add.

    Hello, You should be able to add it now, I have removed the remaining entry on the name servers.
  9. Anna

    Account Suspension

    Hello, your account is not listed as being suspended. Your site loads fine for me. What problems are you seeing?
  10. Anna

    changing of url adress

    Hello, You should be able to change back in your account panel. If you run into any problem post back, and don't forget to include any error message you might get.
  11. Anna

    Mysql Won't allow outside connections

    Connecting to the database server from outside our network is disabled on free hosting.
  12. Anna

    Chopin Server Down?

    Might be our firewall, though it does seem a bit odd that you both should be blocked in that case, unless you share IP. However, I know that from time to time temporary blocks on IP ranges has been issued in order to stop an ongoing attack, though as far as I know there's been no attacks on...
  13. Anna

    Account Deletion Request - Please delete my free hosting account. cPanel username: de

    Re: Account Deletion Request - Please delete my free hosting account. cPanel username closing duplicate thread.
  14. Anna

    Free Hosting, Downgrade

    It will be updated when we launch the new design, which hopefully won't be so much longer. :) Not sure how the work with that is progressing though.
  15. Anna

    Free Hosting, Downgrade

    Free plan currently have 1024MB disk space. In about a month (June 1st) there will be unlimited disk space on the free plan as well.
  16. Anna

    One Time Mailing Thoughts

    I don't mind this at all, but it would be nice if the mail somehow stated that it was sent through us (other then in the sender address field)
  17. Anna

    Ivanova

    404 is a "page not found" error. The error message displayed in your account is not the default one from us, most likely there's some script you have that throws that error. without knowing the script, it is very hard to help. Further more the error message itself is in a language I do not...
  18. Anna

    Requst backup

    In the TOS you agreed to it is also specifically mentioned that "links to" and "how to" information is prohibited. Section 1. server usage.
  19. Anna

    is drop database syntax denied?

    Databases has to be created, and deleted from cPanel. Doing it in phpMyAdmin will not be enabled, it is a limitation required by cPanel, to keep track of number of databases. If you don't see it in the list of databases in cPanel, you will need to tell us which database you want removed. When...
  20. Anna

    Add-on Domain not Working

    Hello, Sometimes the domain entry remains on one of the nameservers, the cleanupscript failed for some reason at that point. Could be temporary connectivity issues for instance. I have now manually cleared out that domain so you should be able to add it in cPanel as an addon doamain.
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