Search results

  1. Anna

    unsuspended-ish

    Hello, what is the link that gets redirected?
  2. Anna

    Allive?

    since you joined in 2005 I guess there's been a lot water under the bridges :) The most recent one being moving the operation to a DataCenter in Chicago. Welcome back, although I don't recall you being around when I joined here.
  3. Anna

    Free hosting suspended?

    Looks as your account was detected as hosting a phishing site. This is something that comes under our zero tolerance policy and thus the account will remain suspended.
  4. Anna

    Pls I need the following Information

    to add to the above: You need to create the database and its user in cPanel. The easiest way it to use the wizard.
  5. Anna

    x10Hosting Double Everything Special!

    I see the order, but no payment for it. You'll need to login to the clients area (http://clients.x10hosting.com/) and pay the bill before it can be applied.
  6. Anna

    x10Hosting Double Everything Special!

    Normally it would be rather fast to get a response. I will check it out. Note that your account need to be upgraded manually by staff, which could explain why it does take a bit extra time.
  7. Anna

    Move to Premium Hosting

    we will move your entire cPanel account for you, including settings and e-mail accounts. All you have to do is start a ticket in the paid area support (clients area) and state that you want it to be transfered, note that it is done manually so it may take a bit to get it sorted, depending on...
  8. Anna

    Is my IP blocked...

    I'm gonna escalate this as I'm sure you don't wanna publicly display your IP, without knowing it I can not check the firewall.
  9. Anna

    Parked Domain

    to achieve that setting http://sandytest.co.cc as an add-on domain would have been a better choice, as those by nature does point to a specified sub folder of the public_html folder. It can be done with htaccess as well, but using an addon domain would be easier. So I'd recommend removing it...
  10. Anna

    starka blocking my IP

    The most common reason for server to block access would be too many failed login attempts to cPanel or ftp. Did you try to login but failed to do so when it happened?
  11. Anna

    Please link this account to nss3.x10hosting.com

    I have unsuspended your account. I will send an e-mail to the administrator in charge of that system, as it seem he is the only one that can sort this for now. I noticed that the e-mail associated with your hosting account is a bit messed up, which probably is why you fail to login using e-mail...
  12. Anna

    Deleting my client account

    Seem that is tied with your forum account, and forum accounts are not deleted.
  13. Anna

    Online Radio On X10Hosting

    you can not put a server on your free hosting account. You would need to buy a VPS (virtual private server).
  14. Anna

    Please link this account to nss3.x10hosting.com

    login to account panel using the e-mail address associated with your hosting account. From there you can link your self. It was made in this way to ensure that the links were not changed so someone other then the account owner could get control of the hosting account. With staff sorting the...
  15. Anna

    What`s DNS?

    Yes. Note that dns propagation can, at worst, take as long as 72 hours to fully complete, during which time the address may work for some but not for others depending on the path from them to your site over Internet. What error are you getting?
  16. Anna

    What`s DNS?

    if you have the domain as your main domain, you can not add it in cpanel and there's no need to. At your registrar you need to configure the domain to point to our servers, the recommended method would be setting it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com If that is...
  17. Anna

    Unsuspension

    To avoid being suspended for inactivity it is a requirement that you login here at the forums at least ones every 31 days, posting is optional. Logging into account panel and/or cPanel does not count in this regard. If you requested unsuspension and did not login here prior to, or directly...
  18. Anna

    Move to Premium Hosting

    ones you have signed up for, and activated, a premium account you can simply request it to be transfered. To do so you simply create a ticket through the clients area you as a premium customer have access to (paid support). Just remember to include details of your current cPanel name and...
  19. Anna

    You offered 2.5 GB but, only 1024 MB is available for me!

    it says up to 2.5GB, which means you can get that space, but not necessarily that it is the default option. Right now you can get that in one of the ad-enhanced packages, which however will be unavailable soon due to changes in the basic package. Starting June 1st space and bandwidth will be...
  20. Anna

    why you suspended my hosting weekly

    Remember that only logging into the forums will count in regards of keeping your hosting account active. Logging into cPanel and/or account panel does not count in this case.
Top