Search results

  1. Anna

    inactivity

    It is possible that the DNS for your domain has not fully propagated, the move means your domain is pointed to a different IP. Could also be that cPanel and your site is served by different services on the server. Site being handled by Apache, while cPanel (and cPanels backend) has its own way...
  2. Anna

    My site has stopped showing and does not work?

    Accounts are moved from servers in Dallas to servers in Chicago. During this the load on the servers can get high enough to cause the server to not respond properly, causing the site to be inaccessible. This work is in the final sate and should be sorted soon, as in the next few days.
  3. Anna

    Switching Hosting Plan Question

    Yes, it will be transferred for you. Once you have the premium account activated just open a ticket in the clients area and request the free account to be transferred over. Don't forget to include information about your current cPanel name.
  4. Anna

    inactivity

    Your account is not suspended. However there are still migrations going on with your server which can cause the server to be temporarily non-responsive.
  5. Anna

    about cpanel

    Best way is to go through the account panel. Using yourdomain.com:2082 should also work, if the dns is correctly updated.
  6. Anna

    CPanel

    Hello, I'll look into this further when I get home, where I can actually access stuff. There may be a problem with the account. Be aware though that this will be a few hours from now.
  7. Anna

    Addon Domain issue

    The server you are on, Absolut, is not yet fully migrated. This would likely be the reason you can not login to cPanel or ftp.
  8. Anna

    Change Domain

    that error translates to "Domain is owned by another user". What is the exact domain you are trying to change to?
  9. Anna

    error in MySQL

    In cPanel, under mysql database, you need to assign the user to the database and give it all available privileges.
  10. Anna

    Cannot login to cPanel?

    Has been sorted over irc. Closing thread.
  11. Anna

    "This Account Has Been Suspended"

    Hello, Do you know what cPanel name it is hosted under?
  12. Anna

    Transfer

    It is not fully completed yet. Although it does look as your account is in the new Data Center.
  13. Anna

    Account suspended

    Hello, I have hit the unsuspend button for your account. It should be unlocked shortly. Although you might see some difficulties accessing the site due to the migrations that is going on.
  14. Anna

    asp.net framework

    You can read more about mono here: http://mono-project.com/Start But yes, the code should be compatible with .net 2.0
  15. Anna

    asp.net framework

    Unfortunately, chances are it won't. We run linux servers and support asp.net through the mono project, which as far as I've heard has best support for asp.net up to version 2.0, although some things form newer versions might work.
  16. Anna

    lotusnew is out of service!

    A small add to this. lotusnew was/is a temporary name, to keep the old and new lotus servers separated. IF lotus has been all done (haven't read news yet) it would have been renamed lotus.
  17. Anna

    Clear notice is needed for down time with clear specifications of dates and time

    It is rather hard to set a clear cut date, and even hearder to set a time... It's a huge amount of data to transfer, spread over several servers. We can't do it based on how many accounts there are, as one may have 1mb of data in the account, while another can have 1gb and yet a third can have...
  18. Anna

    Would like named changed please.

    yes, you can not have a user name that starts with a number, which means you need to go through the steps choosing a valid user name.
  19. Anna

    Domain

    I think it would possibly return that for all sub domains not currently in use. I will check though.
  20. Anna

    Domain

    That error is a timeout error, meaning the system was temporarily unable to communicate with the hosting server. Please try again at a later time.
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