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  1. Anna

    Un suspended my account..

    Closing thread due to no reply from OP since the 27th of February.
  2. Anna

    Trying to reset my control panel password: i didnt type well my mother's maiden name

    Re: Trying to reset my control panel password: i didnt type well my mother's maiden n Closing thread, OP has not replied since thread was started on the 26th.
  3. Anna

    Support ticket forum not working. Account suspended

    Issue sorted, closing thread.
  4. Anna

    [In progress (Anna)] Unable to log-in to C-Panel

    Hello, Your account should now be in working order again.
  5. Anna

    [In Progress] Account issues (Split thread)

    The e-mail associated with your hosting account is: icp9@hotmail.com so that's the one I sent to.
  6. Anna

    I was a VIP now I'm a Sophmore and my hosting was suspended WTF?!

    I'm not sure what was said at the time, but it is possible they meant to say that the VIP would be on as long as you had paid hosting, which allowed your free to remain active without logging into the forums. Since you no longer have a paid account, you'll need to login to the forums at least...
  7. Anna

    Multiple Suspensions and now I can't register?

    I have unsuspended your account.
  8. Anna

    [In Progress] Account issues (Split thread)

    Guess not, you don't accept PMs in the forum, I'll send it to the e-mail associated with your hosting account instead :)
  9. Anna

    [In Progress] Account issues (Split thread)

    For the record, your server is stoli. I'll send you a pm with your new password in a few.
  10. Anna

    My forum 500'd again? Another MySQL outage or something else?

    Hello, We're looking into it. There's a possible cause, we found an account to be using far to much of the shared resources which have now been suspended. We will keep an eye on Lotus for a bit though to ensure that there's no other issues.
  11. Anna

    [In Progress] Account issues (Split thread)

    what is your domain? I can ping that to find out server, once I have done that I can change the pass for you directly in our backend.
  12. Anna

    Accident Happened, Deleted All System Files, Help Please

    Sorted. Closing thread.
  13. Anna

    [In Progress] Account issues (Split thread)

    normally cPanel is accessed by using yourdomain.comt:2082 (where yourdomain would be your actual domain to access the site in a browser) or servername.x10hosting.com:2082 (for instance stoli.x10hosting.com:2082 if your server would be stoli) Your cPanel name is scorpion
  14. Anna

    [In Progress] Account issues (Split thread)

    The account panel is about to be changed, which would be why you can't login at http://x10hosting.com/panel.php and why there's currently a new login link available on the front page (far as I know that'd be the only place actually suggesting an e-mail for login). Also right now I can not see...
  15. Anna

    [In Progress] Account issues (Split thread)

    Re: cPanel login fail & website has been down for at least 1month now!?!?! It's not certain you are seeing the same problem, in any way you should always start your own thread when requesting support so I'll split the thread.
  16. Anna

    cPanel login fail & website has been down for at least 1month now!?!?!

    Hello, I apologize for the inconvenience caused, as you may have noticed the support site is currently not accessible and up until recently staff had no way of viewing the old tickets either. I did however reply to your ticket just half an hour or so ago, you should have gotten a mail about...
  17. Anna

    Premium hosting CPanel

    You should have a link in your clients area. Otherwise you should be able to use yourdomain.com:2082 or server.x10hosting.com:2082 for premium.
  18. Anna

    Just a quick question about WordPress?

    yes, since you will have the same IP when the domain kicks in it'll still work using IP to get to your account (I'm assuming you mean: ***.***.***.***/~cpanelname). However you probably won't need to wait two days for that, most cases it is operational within a few hours of configuration.
  19. Anna

    Mysql Still down

    MySQL should be back.
  20. Anna

    lotus not accepting HTTP (port 80) requests?

    Lotus had a minor issue, should be all good now, though we'll keep an eye on it for now.
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