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Closing thread due to no reply from OP since the 27th of February.

Re: Trying to reset my control panel password: i didnt type well my mother's maiden n Closing thread, OP has not replied since thread was started on the 26th.

Issue sorted, closing thread.

Hello, Your account should now be in working order again.

The e-mail associated with your hosting account is: icp9@hotmail.com so that's the one I sent to.

I'm not sure what was said at the time, but it is possible they meant to say that the VIP would be on as long as you had paid hosting, which allowed your free to remain active without logging into the forums. Since you no longer have a paid account, you'll need to login to the forums at least...

I have unsuspended your account.

Guess not, you don't accept PMs in the forum, I'll send it to the e-mail associated with your hosting account instead :)

For the record, your server is stoli. I'll send you a pm with your new password in a few.

Hello, We're looking into it. There's a possible cause, we found an account to be using far to much of the shared resources which have now been suspended. We will keep an eye on Lotus for a bit though to ensure that there's no other issues.

what is your domain? I can ping that to find out server, once I have done that I can change the pass for you directly in our backend.

Sorted. Closing thread.

normally cPanel is accessed by using yourdomain.comt:2082 (where yourdomain would be your actual domain to access the site in a browser) or servername.x10hosting.com:2082 (for instance stoli.x10hosting.com:2082 if your server would be stoli) Your cPanel name is scorpion

The account panel is about to be changed, which would be why you can't login at http://x10hosting.com/panel.php and why there's currently a new login link available on the front page (far as I know that'd be the only place actually suggesting an e-mail for login). Also right now I can not see...

Re: cPanel login fail & website has been down for at least 1month now!?!?! It's not certain you are seeing the same problem, in any way you should always start your own thread when requesting support so I'll split the thread.

Hello, I apologize for the inconvenience caused, as you may have noticed the support site is currently not accessible and up until recently staff had no way of viewing the old tickets either. I did however reply to your ticket just half an hour or so ago, you should have gotten a mail about...

You should have a link in your clients area. Otherwise you should be able to use yourdomain.com:2082 or server.x10hosting.com:2082 for premium.

yes, since you will have the same IP when the domain kicks in it'll still work using IP to get to your account (I'm assuming you mean: ***.***.***.***/~cpanelname). However you probably won't need to wait two days for that, most cases it is operational within a few hours of configuration.

MySQL should be back.

Lotus had a minor issue, should be all good now, though we'll keep an eye on it for now.