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  1. Anna

    Activate my acount

    Hello, If you have been away for a long period of time, it is likely that your previous account was terminated due to inactivity. If that is the case you can sign up for a new one. If you want to find out for sure, please provide your cPanel name and we can check it out.
  2. Anna

    suspension issue

    Your account is currently not suspended, and when I view your site I do not get a suspended page. I see a sorry we're currently down page, with a link to another site. We can terminate the account so you can sign up for a new one, there's no way of saying which server you'll end up on though...
  3. Anna

    New Account email address need to change

    I have changed your e-mail, please login to account panel (http://x10hosting.com/panel.php) with your forum user name and request the confirmation e-mail to be resent.
  4. Anna

    Suspension an I know why but...

    I have linked your hosting account to the forum account shuy3n This means that for all the places you previously used zombiecrowking you now have to use shuy3n, meaning you need to use that both forum and for account panel (http://x10hosting.com/panel)
  5. Anna

    Problem with domain

    for co.cc domains you need to register the domain at co.cc and then configure it to point to our servers, recommended is by setting it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com co.cc is a third party domain provider.
  6. Anna

    Suspension Resolve

    Hello, Suspension for nulled scripts is a zero tolerance offense, which means your account is permanently suspended. Nulled scripts is basically the web version of warez/cracked software. Scripts that has been altered to bypass license checking.
  7. Anna

    why am i still waiting for my site to be activated

    looks to me as your account is active. It does sometimes take a while depending on how many others signed up at the same time, all requests are placed in a queue and created one at a time.
  8. Anna

    Account seems to have disappeared!

    Appears your other thread was closed, possibly due to no response from you after being asked about your cPanel name for a few days.
  9. Anna

    Suspension an I know why but...

    There's at least a link to a hosting account (shuy3n) with this forum name. If you'd prefer to have them be the same user name for both hosting and forum, I can link your hosting account to the forum account shuy3n instead for you.
  10. Anna

    Website Redirects to Success Page and 404 Errors

    I think I know the cause. We're still getting reports of missing accounts on chopin, I have just re-transferred a couple of them, this might be the reason it shows up. If so it should be back to normal again soon. I have also asked an admin to take a look just in case it is caused by something...
  11. Anna

    Help me in Free Hosting

    Hello, there's no hosting account linked to the forum account you are currently using, what cPanel (hosting) user name did you sign up for and have you been able to confirm your e-mail address?
  12. Anna

    Cannot Access bristo.co.cc

    Escalated, please login to support area with your forum account to view your ticket. You can click the colored bar at the top of the thread to get there.
  13. Anna

    Request - Security Question

    Hello, I have reset your security question, you will be asked to set a new one next time you login to the account panel.
  14. Anna

    Suspension anoying me now

    I have unsuspended your account. Log shows the same cause as I posted previously.
  15. Anna

    Thread cleaning

    in this particular case the section he talks about is the support section for free hosting, once an issue has been solved the threads should be closed as each user always should start their own thread when requesting support. There's no point in replying to a thread where the OP has gotten a...
  16. Anna

    cannot access ticket

    Glad to hear it is working, I will close the ticket you have in support section, and this thread as well. If you need further help, please submit a new support request (thread)
  17. Anna

    mrandmrsscott.com

    Hello, Seem that your account is one of the ones that didn't transfer correctly onto the new server. I'll escalate the thread into ticket area where it will be sorted as soon as possible. To access the ticket click on the colored bar at the top of this thread, use forum user name and password...
  18. Anna

    cannot access ticket

    Since you can't access the ticket I'll repeat my reply here then: -------------------------------------------------------------------------------------------------- Hello I found the problem, for some reason the system had failed to add the domain name to the name servers. This has now been...
  19. Anna

    x10 hosting link

    That is part of our backend system, a way for us to quickly find basic information (user name, main domain and account ID) about each user when they ask for support. Can only be accessed by those who work with support.
  20. Anna

    forums

    no, that won't happen, same rules apply to all. A valid, active license is need if you want to use vBulletin.
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