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  1. Anna

    Not recieving comfirmation e-mail..

    Since you say you have gotten other e-mails and the fact that you have the same for the forums, I manually set your contact e-mail as confirmed. Your hosting account should be created within the next 12 hrs, if not post back.
  2. Anna

    Misspelled Domain

    changes to dns can take as much as 48 hours to fully work. You can always connect to your cPanel using your servers base address: boru.x10hosting.com:2082
  3. Anna

    cpanel still not available

    No Starka is not done, last report said mostly done, which means there are things that haven't been completed. For updates on the progress see this page: http://status.x10hosting.com/
  4. Anna

    Suspension

    it doesn't really matter who uploaded the script, it is your account and your responsibility. Further more you are not supposed to give out login details to any other person, the account is to be used by the owner only. As Livewire said, your account is permanently suspended.
  5. Anna

    zone edit

    There is no such thing as an advanced dns editor available on request, though we can edit the dns zone for you if needed.
  6. Anna

    Hosting in portuguese

    I'm sorry, but there's no exceptions to the rules. If your site is in any other language a full, manual, translation must be available at all times. Paid hosting does not come with a language restriction though
  7. Anna

    Starka

    There's no eta, for latest updates you can check here: http://status.x10hosting.com/ Starka is mostly done, but there's a few things left that can cause hiccups/issues Since Starka is migrated to a new server, it is likely it is getting a new IP (I haven't had confirmation on that, but I know...
  8. Anna

    Suspended

    yes, a file that big could early have caused the resource usage to hit the roof, as can many small files (like a few hundreds)
  9. Anna

    Why is the forum with my account password can not log in control panel

    there's isn't any hosting account associated with the forum account you are currently using. What cPanel name did you sign up for? And were you able to confirm your e-mail address?
  10. Anna

    Browser doesn't automatically retrieve site updates

    Often a browser creates a cache version of your site, pressing f5 just reloads it from cache in that case, while ctrl+f5 is a command to force the browser to get the data from the server which is why that is sometimes needed to see changes, especially if you only uploaded a new image as...
  11. Anna

    Webpage not updating

    Your server is currently being migrated onto a new server, it is possible that you connect to one and your data is served from the other when you visit your site. You can read about the progress here: http://status.x10hosting.com/
  12. Anna

    Database Error?

    Your server should be done. Do you have 'localhost' as database host? Please submit a support request in "Free Hosting" with as much details as possible. Including error messages.
  13. Anna

    Ygj-113601 & yzd-292041

    Post back with the following information and it can be manually created: cPanel name: (max 8 chars) domain: contact e-mail: Mark here with an X if you agree to the TOS [ ] To the community helpers: Once he has replied, please escalate.
  14. Anna

    Count to 200

    I guess it's about time to set you all back to square one again :D
  15. Anna

    FTP -annoying problem

    Wait until maintenance is over, everything should smooth out then and be back to normal. Depending on which server your files actually were uploaded to, you may need to upload them again once all is done.
  16. Anna

    FTP -annoying problem

    Starka is one of the servers about to be migrated as announced in http://forums.x10hosting.com/news-announcements/110021-latest-news.html. During this it may be that your account in reality exist on two servers, one of which you see through ftp (dreamweaver) while you might see the other one...
  17. Anna

    cant build site

    for sitebuilder please try to use your cPanel user name and password, as that should be the one working for that.
  18. Anna

    Database Error?

    for web mail you can't change any settings (unless you installed your own web mail script). You'll just have to wait for the maintenance to finish in that case. I know Horde has had that issue for a bit on your server, but I believe squirrel mail is still working.
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