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  1. Anna

    Account Panel

    Yes, we know, the account panel doesn't work right now. We're working on solving the problem. The reason the account panel doesn't work is that we had to take parts of the backend offline to sort the problems we have been seeing with sign-ups today. This also means sign-ups currently is "on...
  2. Anna

    Restore Site Backup

    Escalated, will try and get an admin to take a look at it as soon as possible.
  3. Anna

    Account creation fail

    Hello, yes, it can be created manually. We just need a little information from you. cPanel name: max 8 chars domain: contact e-mail: Mark here if you agree to the tos [ ] I'm going to escalate this into a ticket, login to support (http://support.x10hosting.com) with your forum user name and...
  4. Anna

    Me suspendieron la cuenta, solo por navegar en la pagina...!!!!!!

    *moved to Spanish section*
  5. Anna

    Stoli still down?

    Create your own support thread. Your problem does sound as some things about your account didn't transfer right, so that needs an administrators attention.
  6. Anna

    wrong path

    Since this has been sorted I'll close the thread. feel free to start a new thread if you need any other help :)
  7. Anna

    100 %

    Appears as your domain (halo-hub.com) wasn't properly updated on the name servers. If you still have problem reaching your site, please try flushing dns cache.
  8. Anna

    100 %

    Starka is even getting a new name, it's being combined with Chopin I'll take a look on your account and see if there's something that needs to be sorted
  9. Anna

    Softaculous not working

    Softaculous is one of the things that has yet to be implemented/tweaked. Though I don't think it is high in priority right now, getting the basics to work is main priority.
  10. Anna

    Starka and Chopin

    As some of the users on Starka might have noticed when logging in on cPanel, it does say the server name is Chopin now. This is nothing strange about that, the two servers have been combined and are now Chopin. http://starka.x10hosting.com:2082/ has been directed to Chopins IP and should work...
  11. Anna

    No longer able to connect to starka

    Try using: http://iverjohnsoncollector.x10hosting.com:2082 That loads up cPanel login for me.
  12. Anna

    Unable to connect error...Server down/?

    Stoli should be up and running. All accounts are migrated, though there's a few tweaks and settings yet to be done.
  13. Anna

    Stoli still down?

    Stoli should now be up and running.
  14. Anna

    Stoli still down?

    It may be down because of something being done to it currently that requires that. I'll check with an administrator if there's any special reason for it to be down, or if it just failed.
  15. Anna

    Lotus FTP Trouble

    since this is solved, I'll close the thread.
  16. Anna

    Starka still down

    The maintenance was announced, though the downtime we currently see is not what we anticipated in that announcement. I understand the frustration. We are working on getting everything back to normal as soon as possible. A general note: If you did not configure your domain to user our name...
  17. Anna

    Site dont work

    most cases the new (changed) domains is fully working within an hour though.
  18. Anna

    Site dont work

    Since you just created the account, and with that the domain, I'd say that your problem most likely is due to dns propagation. It can take up to 48 hours for newly created (or changed) domains and sub domains to be fully working. One way that can possibly speed it up is clearing browser cache...
  19. Anna

    Has stoli really been out all day?

    Stoli is getting a new IP in the move, dns propagation does take its time, and that is nothing we can control. Also sometimes unforeseen problems does occur, in which case Corey most of the time concentrate on sorting them rather then informing about them.
  20. Anna

    Control Panel is NOT loading!

    You do realize that two accounts is against the TOS?
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