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Support is closed for everyone. I've unsuspended your account. You need to disable the chat. As per TOS chat/shoutbox scripts is disallowed due to the amount of resources they demand. From log: "PATH_TRANSLATED=/home/trillion/public_html/socialnetwork/chat_ajax.php"

it wouldn't make it a paid account technically as it is a one time fee, and an add on to the free hosting. Paid accounts are the premium accounts which you pay monthly (or yearly) for.

yes, php has better support. Since we are linux based there's no native asp.NET support, we only support asp.net through the mono project, and from what I've understood the support is best for asp.net up to version 2.0 currently, although some things from later versions might work.

Migration means Chopin is getting a new IP. If dns hasn't yet been fully updated for both your sites address and chopin.x10hosting.com it is very likely that you upload the files to one server (old), but it is the other that server (new) actually is accessed whenyou browse to your site.

Front page does say up to... You get that with the ad-enhanced corporate package, meaning to get that you need to place a banner ad on all your pages.

Account unsuspended. Please use the forum account downsider002 for all support requests. Also remember that you need to login with that forum account at least once every 31 days to keep the account from being suspended for inactivity.

Hello I have unsuspended your account. Logs show that the use of webdisk apparently triggered the suspension. For a period of time your account where using to much of the CPU on the server.

This is most likely a result of the current maintenance that is going on. All accounts on chopin (your server) is moved to a new server. It is very possible that you are uploading, and seeing the files in file manager, on one server, and the other server is the one you access when browsing to...

That domain is connected to a hosting account with the user name scottyob, which is linked to the forum account scottyob. scottyob is the forum account you should use for your account panel. Also remember that to keep the hosting account active you need to login with that forum account, as it...

cPanel name can only be 8 chars long so it could not possibly be the same as your forum account. If the account has been terminated due to inactivity, you will have to sign up for a new account, but to determine if that is what has happened we need to know your cPanel name. However it does...

Hello, First of all, forum accounts are never deleted. You should always use the forum account balt01 to keep your hosting account active, as only logging in from that forum account periodically (at leas once every 31 days) will keep it for being suspended for inactivity. Also all support...

it is likely to be to the changes. Make sure that your script(s) is configured to use 'localhost' as database host, often this is set in a file called config.php.

@pjrstgo: Account unsuspended. Please use the Spanish section if you end up needing assistance again. @xav0989: You can go a head and escalate even if it is placed wrong, we can move it to the right area once it is escalated. *moved thread to Spanish section*

The server you are on is being migrated onto a new setup, during this your site, and cPanel, would unfortunately experience connectivity issues. These issues is likely caused by a combination of things: The server will get a new IP, which means there's some DNS propagation that needs to take...

You are correct, all users have what is equal to intermediate (minus a thing or two if I remember correctly). I can not tell if the use of different levels will be put back in when the upgrades are completed, but I'm sure that account panel will show the correct information when they are.

yes. Softaculous may or may not be fully configured on the servers that were migrated, I don't think it is top priority right now, getting the servers to run smoothly (as in being stable) would be first priority.

Databases you need to create your self in cPanel. Using the "Database Wizard" is easiest.

probably a case of dns propagation, your server was recently moved to a new IP. Since it is sorted I'll close the thread.

For the record, the hosting account you are talking about is linked to the forum account hillspk2 All support requests should be made using that forum account. Also it is that forum account you need to login with at least once every 31 days to keep your account active.

If your sever was not completely migrated when you made the change it is possible that the change was only on the old server, which would be the case if your account were transfered but dns was not updated yet