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  1. Anna

    cPanel User Name

    cPanel uses the account user name and password (bmatt is user name) You can also use that for access with an ftp client.
  2. Anna

    Problems

    There's no telling when the accounts will be back up. When there's some change of status it will be posted at http://status.x10hosting.com There's no way to access the files on old chopin so unfortunately you, like all others who's accounts also failed in the first transfer on chopin, have to...
  3. Anna

    Still nothing

    did you request for the e-mail to be resent? Also it sometimes mistakenly ends up in the spam folder.
  4. Anna

    Forum username/password reset?

    The forum name you use is obviously basedata. If you want to know about hosting (cPanel user name), there's none attached to your forum account.
  5. Anna

    My website is not opening

    wrong section, correct answer given *closing thread*
  6. Anna

    domain mtladvisor.co.uk

    Chopin ran into some issues with transfers, so a bunch of accounts need to be re-transfered, given your issues it does seem your account is one of them. You can read all information here: http://status.x10hosting.com/
  7. Anna

    web site still not accessible

    As for not being able to post in the forums, the answer and information can be found here: http://forums.x10hosting.com/news-announcements/111326-community-support-forums-closed.html Service alerts has moved to it's own page: http://status.x10hosting.com/ I'll escalate this and take a closer...
  8. Anna

    account pannel

    If the account wasn't created, you'll need to go through sign-up again, you can link it with your current forum account.
  9. Anna

    Hosting Domain Suspended

    Your account is on chopin. If your account is one of those that transferred incorrectly, which does seem likely given the issues you have, it has been terminated on the new server awaiting being re-transferred from the old server, which is why it shows as available until the transfer has been...
  10. Anna

    My Mistake...!!!

    Phishing sites is part of the zero tolerance policy, account is permanently suspended.
  11. Anna

    Cant Access my Website

    Your account is on chopin, which unfortunately ran into some issues in the process of transferring accounts, you can read all about that here: http://status.x10hosting.com/
  12. Anna

    Count to 200

    seem to be about time to set you all back to square one again :D 1
  13. Anna

    Hosting Domain Suspended

    As to why support forums were closed, you can find the information in this thread by Corey: http://forums.x10hosting.com/news-announcements/111326-community-support-forums-closed.html Your account is on chopin, and not at all suspended. Information about what is going on can always be found...
  14. Anna

    hosting account suspension

    I have unsuspended your account. WordPress in itself shouldn't be a problem, though some plugins can cause resource usage to go high, especially those adding cache functions.
  15. Anna

    Incorrect email address for confirmation code

    I have changed the e-mail for your application. Please login to account panel and ask for the confirmation e-mail to be resent.
  16. Anna

    Domain Available?

    You can read all about it here: http://status.x10hosting.com/
  17. Anna

    Page has stopped working

    There were some difficulties with the transfers from chopin. Read more here: http://status.x10hosting.com/
  18. Anna

    Account blocked in Thailand

    Hello, tregriffith is too long, please chose one that is between 2 and 8 characters long.
  19. Anna

    Account blocked in Thailand

    Needs to be handled by staff. Please give us the following information and we can manually created it: cPanel name (can be 2-8 characters long) domain: your own or a sub domain to any of the options available (x10hosting.com, elementfx.com, pcriot.com or exofire.net) contact e-mail: default...
  20. Anna

    logging into chopin's cpanel

    yes, the rule about only being allowed one free account were there when I signed up, which was in august 2007. Since this is not support section, I'll close the thread.
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