Hello,
I checked the logs of the events leading up to suspension, and it seem that the cause is with in your add-on domain: warpedgaming.co.cc
This is part of the log:
Send me a pm with the following information and I'll manually create your account.
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desired domain:
contact e-mail:
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Normally it would be an escalate issue, but since there's a bit of delay in support response times...
I did check logs, and indeed it does appear to be related to the nextGen gallery, this is copied from the log:
It seem to be related to ajax functions for the gallery.
Free hosting does not allow connecting to mySQL remotely.
There was an issue with the mySQL server earlier, which should be sorted now so your databases should be back in cPanel.
I have ran a forced unlock on your account, you should now be able to access cPanel.
If you have problems still, please try changing password in account panel.
Ps. I will close the ticket, if you still have problems, please post back here.
there's been a higher number than usual of tickets lately, mainly due to the migrations/upgrades which unfortunately has the side effect that ticket response time is longer.
General Information about tickets:
All tickets are attended in the order where the one with the oldest "last activity"...
Your account is no longer suspended.
I did check the logs and it seem to be the script in the folder pakistannewsarticles.co.cc causing an issue. If you have any cache related plugins please try and disable those as they can cause high resource usage when the cache is being rebuilt.
Since there's a suspension report which does not have a matching unsuspension request I've ran a forced unsuspension (in other words: forcing the system to go through the process normally called when unsuspending an account). Can you try now if it works?
all changes to dns, such as changing a domain, can take a while to fully propagate (in worst case scenario it can take as long as 48-72 hours).
When I check your account, it says your main domain is sd.x10hosting.com which works just fine for me.