Search results

  1. Anna

    how can i solve the problem

    I have unsuspended you, when we check back in a few days we expect there to be a full translation of any parts that are not in English, Spanish or French.
  2. Anna

    Account suspended: 0C831BEC22CE

    If it had been the language it should have been "Unsupported language" as reason. Files that is not linked to the website is not part of what is reviewed at this point. I'll unsuspend you and have a look and get back to you with what I find. ------------------ I found out why. When going to...
  3. Anna

    Reset Help

    The only way to do that would be terminating the current account, and then you can register for a new one with the same details.
  4. Anna

    Language Rule

    Yes, as long as we can change the language without registering first that is OK. The option to change must be easy to see/find.
  5. Anna

    Need my webhosting account reset

    I will escalate this so an administrator of higher rank can take a look in case there's a problem with the connection to backup server.
  6. Anna

    Need my webhosting account reset

    you should be able to use the r1 soft backup function to get your stuff back. r1 soft is found in your cPanel, make sure to use the server address as host.
  7. Anna

    Problems with my site

    Nulled scripts is pirated software.
  8. Anna

    Facebook API

    it's likely that facebook blocks us, due to someone at some point misusing it, believe I read some about x10hosting.com being blocked a while back. Although one could say that hosting an facebook app would be script hosting, which is against TOS.
  9. Anna

    Account suspended due to inactivity.

    I have unsuspended your account, please sort the translation as soon as possible.
  10. Anna

    Hello there

    hello and welcome to x10Hosting :)
  11. Anna

    Cpanel reset

    Account is being terminated. If you wait about 30 minutes you should be able to sign up again with the same information at: http://x10hosting.com/signup.php
  12. Anna

    unsuspended me

    closing this duplicate thread.
  13. Anna

    Suspension

    Your account should be unlocked within a few minutes. Please sort the language as soon as possible, I will check back on your account in 48 hours, if there's no translation options available then the account will be re-suspended.
  14. Anna

    Suspension

    yes, cPanel is blocked when an account is suspended. You were suspended for unsupported language, meaning your site is NOT in either English, Spanish or French and does NOT provide a translation into any of these. I can unsuspend you and give you a chance to make a translation, note that the...
  15. Anna

    Language Rule

    There's always been a rule to have the site available in English, Spanish or French, either through being in one of those primarily, or to provide a translated version of the site. As sharky says one of the big differences is that after December 1st automated translations, such as but not...
  16. Anna

    Account Suspended -- 847ABE48FBC1

    you would only get unsuspended if the suspension reason proves to be wrong, in other words, if you can provide proof that you have a licensed copy of vBulletin you can be unsuspended. If you in fact do have a nulled copy of vBulletin, suspension in permanent.
  17. Anna

    I'm an idiot and broke my site

    thread closed as the problem is sorted.
  18. Anna

    Account Suspended -- 847ABE48FBC1

    This is something we look seriously on, suspensions for such sever violating of the TOS are permanent due to our 0 tolerance policy.
  19. Anna

    site suspended - hacking material?!!

    Note that linking to how to sites or sites that provide such material is also prohibited. Do you want to dispute the suspension? If so the thread needs to be escalated into ticket area.
  20. Anna

    Account suspended due to inactivity.

    Your account was not suspended for inactivity, it was suspended for being in an unsupported language without providing an easy access to a translation (access must be available without registration required). The allowed languages are English, Spanish and French. If you promise to translate...
Top