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  1. Anna

    Noob Question

    In this case dns is a factor since he does not use an x10hosting related sub domain, he has his own paid domain as main domain. I just checked and the user name does not get prefixed, though it would be something like: name@domain.com
  2. Anna

    Account Suspension

    One of the main reasons to require you to visit the forum at least once every two weeks to keep your account active is to ensure you get updated on what is going on. Like upcoming changes/maintenance to server that can/will cause some downtime as well as information about any issues that might...
  3. Anna

    Noob Question

    changes to dns, can take up to 48 hours to fully update. you could try using starka.x10hosting.com as host (starka being your servers name)
  4. Anna

    Really not able to add domain name

    one easy way is to put an index file in the folder, that way they won't get access to the file tree. Should also be possible to block with .htaccess (though I don't know how) to block anyone but the webserver (to make them viewable on the site, but not downloadable) to access the files The...
  5. Anna

    Really not able to add domain name

    that is correct. An addon domain would work as a complete separate address, kind of like a direct address for a subfolder of the main domain. You will be able to reach that site by using your maindomain.com/foldername as well as the newdomain.com address.
  6. Anna

    Noob Question

    All settings, such as changing name servers, for the domain would be done through the registrar. You should have some sort of control panel with thm where you can configure the domain.
  7. Anna

    Count to 200

    Re: Count to 50 and then there's a 0 again :)
  8. Anna

    Suspending account-c-panel password

    If you provide the cPanel nick we can check further what did happen to the account.
  9. Anna

    Please unsuspended my account

    I have unsuspended your account. The first thing you should look at is if there's any plugin/widgets showing on the front page that collects data from an external source, these type of plugins often are more resource intense then the ones that only collect data locally. The cause would most...
  10. Anna

    Please unsuspended my account

    I checked the log. The file that gets you in trouble is the index.php in the folder reyson.uni.cc What do you have on that site?
  11. Anna

    can't install nothing...?

    I know, but the account did not seem to work correctly without them both. As per discussed, account is re-created and a PM is sent to CoolFinalFan with details.
  12. Anna

    Me and my Panel:

    The forum account you need to login with is sudden_madness If you do not remember the password for that forum account you should have a link saying "forgot password" or something similar which will allow you to get a new password for the forum account.
  13. Anna

    Me and my Panel:

    Do you get any error messages? Also you should note that the hosting (cpanel) account madness is not associated with the forum account you are currently logged in with. It is associated with the forum account "sudden_madness", you should use that for all your support requests. Also that is the...
  14. Anna

    Can't log into Control Panel

    to avoid having your account suspended, you need to login to the forums (here) at least once every two weeks. Should you miss that and get suspended for inactivity, you have 10 days to request unsuspension (you can do that through account panel), if you do not request unsuspension within the 10...
  15. Anna

    domain

    If you login to your account panel (http://x10hosting.com/panel.php) you can change the domain. Just click "modify account". Note that if you chose to use a co.cc subdomain you need to register, and configure, the domain at co.cc
  16. Anna

    can't install nothing...?

    I took a look in your cPanel, and there surely seem to be something wrong with it as the files are placed in a folder called public_html, though you seem to be missing the one called www :/ I think that the fastest solution would be recreating the account (don't worry I'll do it manually for...
  17. Anna

    new and frustrated

    To ensure that the visit is actually logged, please spend a few minutes on the forum and make sure you got properly logged in (especially important if you have the forum set to remember you each time). I recommend checking if there's anything new in "News and Announcements" as well as "Services...
  18. Anna

    Account suspended

    actually after the third time they won't be able to unsuspend themselves. They need to request it, in most cases we do unsuspend the account, with a few conditions (like they need to try and resolve the cause). I see that your site consists of a forum, do you have any plugins that might be...
  19. Anna

    Changing x10 Subdomain Name Question

    Yes you can change your (sub)domain, login to your account panel (http://x10hosting.com/panel.php) and click "Modify account". Changing the domain does not effect your content, though you will not be able to view your site (or cPanel) using the old address anymore. Note that if you chose to...
  20. Anna

    Can't connect ftp.

    Looks as you tried using kezdisoforsuli.co.cc.coreftp as host, which would be wrong. This is what you should use: Host: kezdisoforsuli.co.cc Port: 21 User name: your cpanel name password: your cpanel password
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