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  1. garrettroyce

    Resolved "An error has occurred forwarding your sign in."

    Your last login was in November of last year. In December your account was eligible for suspension, and then eligible for termination in January. That termination was run in March and your account was deleted. As a courtesy to x10 users, the admin team was running restorations for accounts...
  2. garrettroyce

    Resolved I have not been able to get into my cpanel for months.

    Your last login was in December of last year. In January your account was eligible for suspension, and then eligible for termination in February. That termination was run in March and your account was deleted. As a courtesy to x10 users, the admin team was running restorations for accounts...
  3. garrettroyce

    Resolved Account Restoration Request

    Sorry, everyone gets the lecture. (And, it helps if someone else views this and didn't see it before). Your last login was in November of last year. In December your account was eligible for suspension, and then eligible for termination in January. That termination was run in March and your...
  4. garrettroyce

    Resolved dont show my domain

    I'm sorry, I don't understand what you're asking. You can install Joomla through Softaculous, which is much easier. You can access that from your DirectAdmin panel, via https://x10hosting.com/sso/main
  5. garrettroyce

    Resolved 404 error message

    Ok, please let us know if it comes back.
  6. garrettroyce

    Resolved Unable to access website on Illuminated server

    I have not heard anything. The head admin has been difficult to track down due to the server migration, backend update, and now this Covid issue. I'm sorry; maybe Anna knows more.
  7. garrettroyce

    Resolved 508 Resource limit reached

    You shouldn't hit 20 processes during normal usage. Make sure your cron jobs are set appropriately, so you don't have more than 1 running every 5 minutes. If you have scripts running on your page to generate dynamic resources (like PHP generating CSS, or an image) be really careful because one...
  8. garrettroyce

    Resolved Sign in Successful Please standby while transfer you to your web hosting account. An error has occu

    Your last login was in December of last year. In January your account was eligible for suspension, and then eligible for termination in February. That termination was run in March and your account was deleted. As a courtesy to x10 users, the admin team was running restorations for accounts...
  9. garrettroyce

    Resolved Sign in Successful Please standby while transfer you to your web hosting account. An error has occu

    Your last login was in November of last year. In December your account was eligible for suspension, and then eligible for termination in February. That termination was run in March and your account was deleted. As a courtesy to x10 users, the admin team was running restorations for accounts...
  10. garrettroyce

    Resolved 404 error message

    It works for me now. Are you still seeing an issue?
  11. garrettroyce

    Resolved Unable to Access site or admin

    It's going to r********r@gmail.com It's not a big deal, it just was difficult for me to find since it's not linked.
  12. garrettroyce

    Resolved x14 Conenction Timed Out

    I would guess that the repeated mail login failures triggered your IP address to be blocked by the firewall. I'm requesting an admin check if this is the case. Non-secure mail receiving: user: [user]@[your domain] password: [your password] port: 143 (for IMAP) or 110 (for POP3) server: [your...
  13. garrettroyce

    Resolved Sign in Successful Please standby while transfer you to your web hosting account. An error has occu

    Your last login was in November of last year. In December your account was eligible for suspension, and then eligible for termination in February. That termination was run in March and your account was deleted. As a courtesy to x10 users, the admin team was running restorations for accounts...
  14. garrettroyce

    Resolved Unable to Access site or admin

    You have a forum user account linked to your hosting account. It is kaplante. If you are able to, you should use that instead of the one you are using now, as it is linked and it's easier for helpers to find you. Your DNS is wrong; it is going to the old xo#.x10hosting.com server, and not your...
  15. garrettroyce

    Resolved email send getting errors (but not collecting)

    @pipeno52 Is your issue resolved? Please let us know if you need further assistance or your thread will be closed for inactivity. Thank you.
  16. garrettroyce

    Resolved Please standby while we transfer you to your web hosting account.

    @um4dx10h Does this resolve your issue. Please let us know if you need further assistance or this thread will be closed for inactivity. Thank you.
  17. garrettroyce

    Resolved Unable to connect to my site or cpanel

    @accesst2 Is your issue resolved? Please let us know if you need any further assistance or this thread will be closed for inactivity. Thank you.
  18. garrettroyce

    Resolved Unable to log in to c-panel

    @johanngx Is your issue resolved? Please let us know if you need any further assistance or this thread will be closed for inactivity. Thank you.
  19. garrettroyce

    Resolved DirectAdmin Backups

    I'm not sure what you mean. Anna is an admin. Check what PHP version you are using in DirectAdmin. Maybe your PHP version in DA is too old or too new, or it's missing something like mysqli. See if opencart has an option to turn PHP errors on. It's probably going to be a PHP configuration or...
  20. garrettroyce

    Resolved DirectAdmin Backups

    Check your error logs. 5## are usually PHP issues, but can be something else.
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