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When you added the domain, did you add a new domain or a domain pointer? DirectAdmin does not call them "addon domains" like cPanel does. A domain pointer looks like what you want to use, because it serves the content of a given folder the same as it does for the domain that "owns" the folder...

Sometimes tracert/tracerout acts funny. It's not blocked when it does the *'s; it means that that particular server doesn't feel like giving you any information. Usually, a ping test is the easiest way to see if your server is correct. If you see "pinging x12.x10hosting.com (198.91.81.12) with...

Your website appears to be working for me. Can you clear your browser cache and let me know if you are getting any specific error messages? Are you using https://x10hosting.com/sso/main for logging in? The old links to something.x10hosting.com:2083 do not work. Please do not bookmark your...

I'm sorry, I'm not familiar with the program as I've never participated. If you have a login for https://clients.x10hosting.com, please use the premium support system for a faster result. If you do not have this option, I have already flagged this post for admin review. Sorry for my lack of...

There's no need to post personal info. The people who need it can see it. Your DNS goes to the old "xo4" server, which no longer exists. Please update your DNS to x13.x10hosting.com which is 192.91.81.13 Please give it 48 hours before replying if it does not work as DNS can be cached by your...

You cannot use SSL FTP (SFTP) with free hosting. SFTP requires shell access to the server, and that is not enabled on free hosting. Disabling SSL and using regular FTP will work. You must also use juliusal@[your domain].x10.mx as your user name. To make your life easier, use [your domain].x10.mx...

Thank you for the reply. To keep things tidy, I'm going to close this thread. Please open a new one if anything comes up.

OMG I can't wait until he sees this. This is absolutely terrific. You don't actually have to though. I don't think he'll actually do anything lol

Weird. Must be what we call an "unintended feature" in the software world. That's the second time today I've seen that. Apparently splitting threads causes both users to get notified.

I'm trying to get promoted from community volunteer to "executive community volunteer". Please mail your words of praise in a pre-paid postage stamped envelope to x10Hosting, LLC PO Box 783 Tilton, New Hampshire 03276 The head admin doesn't usually see these threads, so it's the only way for...

I'm not sure what you're replying to; your username is not the same as the OP. Did you get a notification that I tagged you? Edit: I split your post from the original thread. Apparently you got notified of both.

There are two possibilities; You have not turned on Options +Indexes in your .htaccess file. To prevent malicious crawlers and etc. from logging your filesystem data, Indexes is generally preferred to be off. You would require an index.(something) file to get rid of this error as long as...

MX records are set at Cloudflare, along with any DNS you might require. When someone looks for your site, the DNS system tells the user's browser to go to Cloudflare for all information as they are the authoritative nameserver for your domain. If you would like x10 to manage the DNS...

I want you to understand that I started moderating after a few years break, and this absolutely would not have happened if you posted a few weeks later :P I have seen this issue from another user and it was able to be resolved. I have flagged this thread for admin review. Please allow around a...

I recommend using secure SMTP, but if you use non-secure SMTP use user: me@mydomain.com server: mydomain.com port: 25 SSL: no If you use secure, then user: me@mydomain.com server: x11.x10hosting.com port: 587 SSL: TLS

Your server is x13. When you log in to DirectAdmin, look at your browser address if you want to look this up in the future. x13 nicely matches 198.91.81.13

By "hostname", she is referencing the name of your server. Your server has an SSL certificate, but that certificate is only valid for x13.x10hosting.com. It is not valid for mail.(domain).com. Please use x13.x10hosting.com and let us know if that works.

@peterainbow I'm not sure what your post has to do with the original post, but thank you! Thread closed since OP didn't reply.

@philx107 Were you able to get this working? Please let us know if you need further assistance or this thread will be closed soon for inactivity. Thank you.

@ingsist4 Are you still having issues? Sometimes ISPs will cache DNS which causes a big headache like what you're experiencing. Please let us know if the issue is not resolved and we will troubleshoot it further.