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  1. Anna

    Unable to go to directadmin

    I just got word the login problem on x11 should be sorted, and it worked properly for my test account just now as well.
  2. Anna

    Unable to go to directadmin

    Spoke a bit with Corey on this last night, he was looking into it but by the time I had to leave the computer the problem was not resolved. Far as we can tell it only affects x11 (that's where reports come in from at least). It should work by going to http://x11.x10hosting.com:2222 as a...
  3. Anna

    Resolved unable to open cPanel X11

    Spoke a bit with Corey on this last night, he was looking into it but by the time I had to leave the computer the problem was not resolved. Far as we can tell it only affects x11 (that's where reports come in from at least). It should work by going to http://x11.x10hosting.com:2222 as a...
  4. Anna

    Unable to login to directadmin/ cPanel

    Spoke a bit with Corey on this last night, he was looking into it but by the time I had to leave the computer the problem was not resolved. Far as we can tell it only affects x11 (that's where reports come in from at least). It should work by going to http://x11.x10hosting.com:2222 as a...
  5. Anna

    HTTP 503

    There was an issue with DNS pointing to the wrong IP (likely the old Illuminated server), I have corrected this and your site appears to be working now.
  6. Anna

    Resolved unable to open cPanel X11

    I see that someone on your IP tried to login with an invalid username (DA does not take email address). To login directly to DA you should use the same username as you have here on the forums (also listed in SSO panel, it does not always match the forum one but often). @abisacce and @cyberx16 ...
  7. Anna

    Resolved unable to open cPanel X11

    Your IP was blacklisted, usually this occurs with too many failed logins. I have removed the IP from blacklist.
  8. Anna

    Resolved Apache is functioning normally

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  9. Anna

    Impossible to have access to web site and to DirectAdmin

    Yes, the spam prevention rule is always valid. Would not get your IP blocked by the firewall though, but the mail message would fail to arrive at the destination. To get around that when testing write a short sentence or two and put a somewhat proper subject for the mail. You can indeed setup...
  10. Anna

    My IP Address is Blacklisted, so I can get into Cpanel

    You are indeed on x12, however the username when going directly to the x12 server is NOT the same as your forum username, nor does it accept an email as username. Password should be the same as for SSO panel, though there are cases where it is not synced properly due to special chars in the...
  11. Anna

    Impossible to have access to web site and to DirectAdmin

    It is blocked for (sshd) Failed SSH login from 173.176.xxx.xxx SSH is not available for free hosting, which also means you can not use SFTP either as that would be through the ssh protocol sort of. I have unblocked the IP for now.
  12. Anna

    Able to Send & Not Receive E-Mails

    Try now. I corrected the MX record.
  13. Anna

    website not loading

    The DNS for the domain was slightly wrong, I have corrected this. You may need to flush your DNS cache, or await its natural refresh before it loads properly for you but it works fine from my end now.
  14. Anna

    Increase website disk space

    You can't add the information. However when you signed up there was a forum account automatically created that holds that information, the username for that is: vladimirgavryusev71 Using this account for support would be preferred for ease of looking the account up, if you prefer the current...
  15. Anna

    Increase website disk space

    Inodes would not be increased on free hosting, if you hit the limit for that, the only option is to clear files (emails are included in this count) or upgrade to premium hosting.
  16. Anna

    Suggestion

    The panel Garret is working on is the SSO panel, the behavior of DirectAdmin is not so easy to change I'd assume, but you could suggest that to their developers.
  17. Anna

    Increase website disk space

    Given that you didn't even have 3 mb on there when I checked you do not currently qualify. One requirement is using at least half the space, with content that is in par with ToS.
  18. Anna

    Resolved Apache is functioning normally

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  19. Anna

    Increase website disk space

    There is no hosting account associated with the forum account you are currently using. In order to assist we need to know which account is yours, the main domain (as it was when you signed upif changed) will suffice to look it up
  20. Anna

    SSL disabled. Got "Apache is functioning normally" message

    In your account I see SSL as disabled, and the site works fine. Though it is routed through cloudflare so they are the ones providing SSL for your domain right now. If your issues comes up when the domain is NOT routed through cloudflare you would need to turn that off for us to be able to...
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