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  1. Anna

    Resolved Web Hosting Account Error!!!

    Between November 12th and yesterday you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in mid...
  2. Anna

    Resolved The PHP temporary folder is not set in php.ini

    Running echo sys_get_temp_dir(); does give the default temp, which is /tmp This should be enough as the actual ini setting is as far as I can tell optional, introduced in php 5.5. I made a test install on my account on x15 and I was able to install modules without any problem, despite the...
  3. Anna

    Resolved LVE Manager is not available. Please, contact your hoster.

    LVE Manager should now work properly, it does on the admin end of all servers at least.
  4. Anna

    Resolved Server time appears to be off (ahead) by 3 to 4 minutes

    Time is synced on all servers now.
  5. Anna

    Resolved Download of a zip file of directory 'Error'

    That would likely be due to you being close to the max of your disk space, there's not enough space for the compressed file to be stored. Since your account qualifies for an disk space increase I went ahead and gave you more space, you should now be able to compress and download a backup.
  6. Anna

    Resolved This site can’t be reached

    There was an error with the DNS of your account. I have now corrected this. You may need to flush your DNS cache or await its natural refresh before it starts working properly for you.
  7. Anna

    Resolved ip blocked for panel login, false detection

    Once registrations is open you should be able to, though I believe they are still closed off from our migrations. I did help with some troubleshooting the other day and found a few concerns that needed to be addressed before signups are turned on. Hopefully we are close to having it work...
  8. Anna

    Resolved Server time appears to be off (ahead) by 3 to 4 minutes

    Looks like there's a discrepancy of varied degree on all servers, except x12 (that shows the same minute stamp as my computer at least). Will check into this a bit and see to getting it sorted.
  9. Anna

    Resolved The PHP temporary folder is not set in php.ini

    Yeah, right now you can not alter settings in DA, I have alerted head admins to that issue as that part is beyond me. Once one of them sorts out that part of the problem I will be able to take a look at sys_temp_dir, though it could be a related issue actually.
  10. Anna

    Resolved sign in successful but error occurred forwarding sign in & website won't load

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  11. Anna

    Resolved Receiving an error opening the cPanel and loading site

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  12. Anna

    Resolved Receiving an error opening the cPanel and loading site

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  13. Anna

    Resolved Error after successful login and site not loading

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  14. Anna

    Resolved cPanel Not Redirecting? Account Disabled

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  15. Anna

    Resolved Receiving an error opening the cPanel and loading site

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  16. Anna

    Resolved cPanel Not Redirecting? Account Disabled

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  17. Anna

    Resolved Website Deleted?

    Your account should be restored in a few minutes, I'm running the process now. We never said you could forgo the login requirement, you only needed to login once every 30 days to keep the account alive, you did not login at all after December 16th until today.
  18. Anna

    Resolved Website Deleted?

    The message is still in there due to there still being things left to do. Corona halted some parts of the development, but there will be some changes to the panel and our backend as well (with any luck the new stuff will come alive within a week, I had a chance to take a look and test somethings...
  19. Anna

    Resolved x10Hosting Affiliate Program Credentials Forgotten

    Might be wise to remind Corey.
  20. Anna

    Resolved cant loggin

    Your IP was blocked in the firewall due to: Failed IMAP login Make sure your email client has the right information. I have removed the block.
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