Search results

If you are unable to login as Garret suggests, could you please try clearing cookies, specifically session cookies related to x10hosting? There is no apparent reason why you should not be able to login through the panel.

There is no hosting account associated with the forum account you are posting from, under what domain do you have the account?

To login to manage your files and such: https://x10hosting.com/sso/login (as you would before the migration as well) Once logged in there click "Open cPanel", that will take you to DirectAdmin. If you refer to the admin side of any script you have installed, that would be the same way as you...

You are correct in your assumption, there was no logins done after the migration until today. Luckily we can still restore the account, it should be done in a few minutes.

Your domain has not changed at all, the only changes are how you login to the account and manage the files.

I have removed the expired certificate (it would probably attempt to use the server cert though). The best solution is to make sure that you do not try to run any part of the site on https by default (lot of your links for css etc is set using https so somewhere the system thinks it should be...

Between November 22nd and May 21st you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in end of...

Right now there's not much that can be done, the account was removed as an inactive account back in 2016. Currently we do not accept any new signups as we are working on some changes to the backend, unfortunately we're a bit short staffed on the development side right now so I can not give an...

I have now redone the transfer of your account. Please let me know if you see something that isn't working properly.

The DNS has now been corrected. You may need to flush DNS cache or await its natural refresh before the domain works properly though

The envirowa account is the account that you had and that was terminated as inactive after having been suspended for 21 days. envirowa2 is the account you created a few days after that. The previous account is not restorable.

I have redone the transfer from the backup, but it doesn't appear to be anything in public_html of that backup either. I just double checked by extracting the backup archive, and the public_html is indeed empty there as well. Looks like you never uploaded the files back after you created this...

Usernames are not necessarily the same, especially not when the forum account is older then the hosting account (looks like you had a previous hosting account that was removed for inactivity in November last year). If there are files missing that would be an indication that the original...

The activity is actually logged even if you get that message (you are technically logged in when it comes up). I made a small change to your account so you should bypass that check seeing as you have had it a few years now.

By the looks your account didn't transfer properly during the migrations to DirectAdmin. This means I'd need to redo the transfer using our backup from the old server. Have you made any changes inside DirectAdmin after the transfer was done that you need to backup?

That will sadly not be possible in your case, the only account I see in history for this forum account was removed in August last year. The only accounts currently restoreable was removed in March this year during our maintenance and migrations.

Domains are always pointed to /home/USER/domains/THE_DOMAIN/ there is no way to change that, and inside that folder there is a folder called public_html, in which you need to put the contents you want it to display. the co.in domain in your account does however not have a valid IP and from what...

Yeah, normally you have 21 days to remove a suspension, but since we started migrations in the middle of December, right about the time where your account should have been terminated by the automated system it still lists as suspended although the account itself is actually removed (xo5 does no...

The apache start page does get stuck in cache sometimes, clearing cache or forcing a reload without cache often helps (most browser that means hitting ctrl + f5). Your custom domain works fine for me.

Between November 27th and Maay 26th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in end of...