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The files are not recoverable. You could request your account to be deleted and then create a new one. The files aren't terribly important. You will lose all settings from CPanel and will have to go through every tool to restore them.

Please confirm that you have backed up everything you want off of your account.

I'm sorry, once a staff member has suspended your account, it can not be unsuspended unless you can prove that you have not committed the violation of which you were accused. Because of the nature of your violation, X10 has a legal responsibility to close your account as soon as possible.

Yes, sorry. Better luck at your next host.

I'm not sure why it is not working, the same settings work for me on my website on X10. You may want to speak with the people at magento. The problem could be X10, but that isn't going to effect you for much longer. Magento seems to have many issues on X10. As I recall, it uses things like...

Looking more closely at your account, you may have another problem. X10 does not allow the sale of WOW items and gold. If you are doing this, your site will be suspended.

I edited my post above as you posted, can you try those settings in SMTP?

SMTP and mail() both work for me using SMF software and Google Apps mail. Are you sure that your settings are correct? I see that you are still using X10 for your mail hosting for your domain. Have you tried using the settings from your X10 CPanel? Here are my settings from SMF for GMail (SMTP...

Fantastico has been removed in favor of Softaculous, which has more options for software.

Another quick point -- the translation must be obvious and easily accessible. Many people use images of flags at the top of the page to represent the supported languages. Another common way to do this is a drop down box and some javascript or plain and simple links. If the person reviewing your...

If you ask some questions in the forums, there are many people who can help you get it going :)

Extractions can take a long time depending on how many files, the content of the files, the type of files, the type of compression, the overall size of the archive, and the current server load from other activities. If your archive failed to extract, try again. If you still can't get it to...

Your domain is not configured to have X10 handle your mail, so using the information that CPanel is giving you is incorrect. If you wish to have X10 manage your mail, go to your CPanel -> Mail -> MX Entries and next to "muru.me" click the "delete" button for anything that is next to "muru.me"...

Could you please try following this tutorial specific to X10? http://kb.x10hosting.com/questions.php?questionid=51 Your MX records appear to be incorrect. This is your record: http://mxtoolbox.com/SuperTool.aspx?action=mx%3ainteract1390.co.cc Here's my record (I use google apps)...

Backups are very resource intensive. Try to break up actions like file copying and zipping and extremely large database transactions into smaller pieces. I'm working on a script right now as a 3rd party tool to assist X10 users in this, but you'll have to wait for it until at least tomorrow for...

This issue should be taken care of now. I spoke to Corey about it earlier and he made some changes. They may take a while to take effect.

I will ask a staff member to assist you with this issue. You should be contacted within a few hours to resolve this issue and your account should be ready to go within the normal 24 hour period. If you have any further issues, please post again and we will address them.

Joomla seems to have a problem with excessive resource usage. Try to disable anything you aren't using on Joomla and see if that helps. SMF shouldn't be a problem regardless of sharing a database.

It shouldn't cause too many problems, when you sign up it says the terms may change at any time :D I will inquire why Fantastico is still there or why it's not working if it is supposed to be.

www.perlcl.co.cc works for me. Try clearing your browser's cache and your DNS cache if that still does not work (google search how to clear DNS cache for your specific operating system). Fantastico has been replaced with Softalicious. I'm not sure why the link is still there in CPanel, this may...