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I advice you to not rely on email as your sole reminder to login (though going forward at least it should be a suspension first allowing you to restore it yourself from the suspended state within 21 days), it has been known to end up in spam folders for some as well. In my opinion it is also...

I have re-applied the extra diskspace. During the transfer accounts were all set into one package (we had several older packages scattered around the old servers) and this unfortunately lead to some loosing the extra space they had been granted.

I have extracted a fresh backup from the old database server and placed the backup at the root of your account.

Your account should now be restored. I advice you to not rely on email as your sole reminder to login, it has been known to end up in spam folders for some as well. In my opinion it is also wise to login a bit more often then once a month, as a means to keep yourself informed about upcoming...

Your account should now be restored. I advice you to not rely on email as your sole reminder to login, it has been known to end up in spam folders for some as well. In my opinion it is also wise to login a bit more often then once a month, as a means to keep yourself informed about upcoming...

Your account should now be restored. I advice you to not rely on email as your sole reminder to login, it has been known to end up in spam folders for some as well. In my opinion it is also wise to login a bit more often then once a month, as a means to keep yourself informed about upcoming...

Your account should now be restored. I advice you to not rely on email as your sole reminder to login, it has been known to end up in spam folders for some as well. In my opinion it is also wise to login a bit more often then once a month, as a means to keep yourself informed about upcoming...

Your account should now be restored. I advice you to not rely on email as your sole reminder to login, it has been known to end up in spam folders for some as well. In my opinion it is also wise to login a bit more often then once a month, as a means to keep yourself informed about upcoming...

Your account is now on x15.x10hosting.com. xo6 will eventually be shut down. As Garrett says, using your own domain ensures you are always connecting the correct server.

Clearing browser cache may speed it up, but it is also possible that your ISP have a cache at their end to speed things up for you, especially if you are on a mobile connection

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

Sorry about that, I forgot to check one small detail. As we had to get the package from the old server there was one detail that was missing for your account. Can you please check that it works now?

The redirect can be stubbornly stuck in browser cache as well. I get the redirect on regular chrome (which I used to visit the site prior), but I have no redirect with incognito mode or when using my cellphone to visit the site.

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

The account is not suspended, it is terminated. We actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if...

We actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days). Your account should now be sorted, please let me know if you find anything that isn't working properly.

Do you have any custom domain that does not use our name servers? If so you need to manually update the A record at for that domain. Also, for ftp, what are you using as host? If you have the server address rather then the x10 provided domain you would need to update the settings in your client...