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Looks like you were missing the public_html folder for the new domain, I sorted that one out for you. All files you want to be accessible by a browser on the web needs to be in that folder

To view the folder content in the browser as a list of files, you would need to create (or edit) a .htaccess file, and add the following line, without quotes: "Options +Indexes" Directorly listing is turned off by default as it is more secure if the world doesn't know what files you have on...

Just to make sure, I see that your custom domain appears to be using cloudflare, have you updated the IP with them to reflect the new server? The IP of your current server is: 198.91.81.12 Was the custom domain previously parked? If so it will now list as a "Domain Pointer" and serve the same...

Looks like your account may have had some issues in the transfer, and the domain still points to the old server. I have alerted admin that can deal with that part about the problem.

Alright, I'll give the go ahead for admin to redo the account, with a bit luck he'll sort it out today (we're in different timezones so might not catch him online before late).

SSL was never officially supported for free hosting. One or two of the old cPanel servers started issuing certs after SSL had accidentally been turned on during an update before it was noticed by staff however, and I guess those certs possibly renewed themselves afterwards as well. With the...

The account was removed in early december after having been suspended for 21 days. Right now there is nothing to reactivate, and since new signups aren't currently accepted all you can do is wait for them to be turned back on. I do not have an eta on that unfortunately, I know some parts of the...

The disk space has been increased

You'll have to wait until signups are turned back on, when that will be is something I don't know though, but we hope to have all sorted out in a fairly short timeframe. There are some backend changes that are a bit behind on coding, I'm guessing that is what's holding it up right now, the...

Sorry about that. I will sort it out when I get home from regular work, approximately 5 hours from now.

Can you try now, there was one little thing that needed to be changed still after it was re-transferred

I just spoke to the admin, he's working through my small list, saying yours would be next to go, so hopefully it will be all sorted in the next 30 minutes ADD: Your account should now be retransferred.

Your account should now be good to go.

I don't quite follow, what folders are you not seeing and where are you expecting them?

Your account should now be good to go. Do note though that DA uses domain pointers instead of Parked Domains. Pointers are fairly dumb domains and cannot have their own email addresses etc, so if you want that you will need to remove the pointer and add the .tk as an extra domain (Account...

From where are they disapearing, I can see a couple .html files in public_html of both your domains right now, in the custom domain with todays date though. Did you do any changes in some way when they did disappear?

The domain has now been changed to boltdude.x10host.com

Yeah, I asked him this morning how it went, he said he thought that he had done them all, but by the looks he didn't, I did once again remind the admin in charge. It might be wise to setup a maintenance splash on the site to avoid users interacting with the wrong version of your site, as he...

I know that one or possibly two servers with cPanel had ssl turned on during an update or something like that which made cPanel hand out free certificates for those servers, it could be that your server was one of them. What are you currently using for settings? Using the server address as host...

I did find the problem, looks like your account restored badly to the new server, I have notified admin in charge of migrations.