Search results

  1. Dead-i

    White page

    Hi, This depends on the number of visitors and the software you are using. Although you shouldn't have any problems with database limits, you can monitor your CPU usage through the "Resource Monitor" after switching to the cPanel x3 theme. :) Thank you,
  2. Dead-i

    No reply to my support ticket (#7896)

    Hi PhantomCode, I'm very sorry for the delay. The "Double Everything" package addon was sold and then discontinued about 4-5 years ago, and it was originally sold as an upgrade for free hosting accounts. This package addon does not apply to Illuminated accounts, since accounts on Illuminated...
  3. Dead-i

    White page

    Hi, You have a space at the start of your database host. Please remove it. :) $sql_host = 'localhost'; Thank you,
  4. Dead-i

    White page

    Hi Cristian, Your social network was forcing zero error reporting on your site, causing a blank page to be shown instead of the real error. I commented out the error_reporting line in ./assets/includes/core.php and a PHP error is now being displayed. You are using an incorrect MySQL host...
  5. Dead-i

    file_uploads = On

    Hi, File uploads are already enabled on free hosting. Are you receiving any error messages? :) Thank you,
  6. Dead-i

    cPanel issue (blank page) on login

    Hi Rob, This is happening because your account has hit the maximum inode limit of 50,000. This is the total number of files and directories on your account. There is an issue with the x10Hosting Basic theme where a blank page is shown when your account has hit this quota. I have manually...
  7. Dead-i

    Error 503 Backend fetch failed when creating a new php file

    Hi, Yes, we do not allow connections to remote MySQL databases on our free hosting service. Any connections to an external database will time out, due to our server's firewall. ;) If a script fails to respond to a user within a certain amount of time, the 503 error will appear. Thank you,
  8. Dead-i

    Error 503 Backend fetch failed when creating a new php file

    Hi, Please could you provide me with a link to this PHP file? Thank you,
  9. Dead-i

    Upgrade Hosting Account

    Hi, Your account has been upgraded. :) Thank you,
  10. Dead-i

    Hosting Account Space Upgrade

    Hi JD, Your account has been upgraded for unmetered disk space. :) Thank you,
  11. Dead-i

    Help me to upgrade unlimited !

    Hi, You can request a disk space upgrade once you have used 50% of your current disk limit. :) Thank you,
  12. Dead-i

    Unlimited request

    Hi, Sorry, but the majority of your disk space is being used by data that is unrelated to your website, such as "fastdl" (file storage for game servers). Since we're a web hosting company, I can't upgrade your disk space. Thank you,
  13. Dead-i

    Can my domain name be changed?

    Hi, Your domain has been changed. ;) Thank you,
  14. Dead-i

    i want my free hosting account deleted

    Hi, You can delete your account from the Settings section of cPanel. Please see this article: http://x10hosting.com/support/account/cancel-account Thank you,
  15. Dead-i

    Failed to connect to MySQL

    Hi, Please try using the hostname "localhost" instead (rather than xo4.x10hosting.com). :) Additionally, please be aware that this is a public forum. I would recommend changing your database password. ;) Thank you,
  16. Dead-i

    how can i redirect ts.mydomain.x10.mx to my actual ts server ?

    Hi, Using the Advanced or Simple DNS editor in cPanel, you could point "ts." to your TeamSpeak server's IP address. :) Thank you,
  17. Dead-i

    Forbidden You don't have permission to access /index.php on this server.

    Hi, Although we're happy for users to host IPB on our free hosting service, illegally obtained software is prohibited. Your account has been suspended for uploading a nulled version of IPB. If you feel this suspension was made in error, please make an appeal from your control panel...
  18. Dead-i

    Wordpress won't publish pages with html

    Hi, On the Support tab, you should see a button that says "Visit Forums". Your forum username will be displayed there. If you would like to link your hosting account to your existing forum account, a link will also be provided to allow you to do this. :) Thank you,
  19. Dead-i

    Wordpress won't publish pages with html

    Hi, I can't find a hosting account linked to your forum account. Please link your accounts, by going to "Support" in the top right of cPanel. :) Thank you,
  20. Dead-i

    Need Help. CPU resources were limited for your site.

    Hi, It looks like this error message isn't due to your CPU limit, but it is actually appearing because the data you are sending has triggered a mod_security rule. This means that the server considers the data you were sending as suspicious, and it has denied your request. Are you using any...
Top