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  1. Dead-i

    Request for Increasing Disk Space

    Hi, We can upgrade your disk space once you have used at least 50% of your current disk space limit. ;) Thank you,
  2. Dead-i

    Request for Increasing Disk Space

    Hi, Your account has been upgraded for unmetered disk space. ;) Thank you,
  3. Dead-i

    Error 429 Too many requests

    Hi, We're looking into these issues now. Thank you for reporting this. :) Thank you,
  4. Dead-i

    New Domain Name Please

    Hi, Your domain name has been changed. :) Thank you,
  5. Dead-i

    Free Unlimited Disk Space

    Hi, Your account has been upgraded for unmetered disk space. :) Thank you,
  6. Dead-i

    Where i can find the .x10.mx server ip

    Hi, Since you are on xo6, your server IP address is 198.91.81.7. :) Thank you,
  7. Dead-i

    Account Suspended & Cannot log in!?

    Hello, Your account was suspended for inactivity. Although I have unsuspended your account manually for now, our system will automatically suspend your account if you do not sign in to your control panel. Please confirm you are signing in at: https://x10hosting.com/sso/login If you are still...
  8. Dead-i

    Password protection not working properly

    Hi, It looks like you had a .htaccess file in your public_html directory, which was rewriting "diaryadministration" to your index.php file. This .htaccess file might have come from an old WordPress installation. I have renamed the .htaccess file to ".htaccess.old", and I have changed the file...
  9. Dead-i

    Error 503 Backend fetch failed

    Hi, Sorry to hear you were having issues with this. Currently, awefashion.com isn't pointing to x10Hosting, so I can't help with this. If you see any further 503 errors on your x10Hosting account, please give me a link to the affected page. :) Thank you,
  10. Dead-i

    Delete account

    Hello, You can delete your account from the Settings section of cPanel. Please see this article for more information: http://x10hosting.com/support/account/cancel-account Thank you,
  11. Dead-i

    503 backend fetch failed

    Hello, I have made a small adjustment on xo7, which should resolve the intermittent 503 issues. Please could you check again, and let me know whether you are still receiving this error message? Sorry for the inconvenience. Thank you,
  12. Dead-i

    Error 503

    Hello, I have made a small adjustment on xo7, which should resolve the intermittent 503 issues. Please could you check again, and let me know whether you are still receiving this error message? Sorry for the inconvenience. Thank you,
  13. Dead-i

    Backend fetch failed

    Hello, I have made a small adjustment on xo7, which should resolve the intermittent 503 issues. Please could you check again, and let me know whether you are still receiving this error message? Sorry for the inconvenience. Thank you,
  14. Dead-i

    FTP error help

    Hi, There were some issues on xo5 earlier, causing some connectivity issues when using FTP. Are you still seeing this issue? :) Thank you,
  15. Dead-i

    Need More Space

    Hi rogerx14, New accounts usually start at 512MB. Once the account has been active for 7 days, you can request for a free upgrade to unmetered disk space. ;) Thank you,
  16. Dead-i

    Error establishing a database connection

    Hi, There were some temporary issues on Illuminated earlier, which have been resolved. Your site now appears to be loading correctly. ;) Sorry for the inconvenience. Thank you,
  17. Dead-i

    The MySQL server is currently offline.

    Hi Scott, There were some temporary problems on Illuminated earlier, which caused some issues with MySQL. These issues should now be resolved. Are you still receiving this error message? :) Thank you,
  18. Dead-i

    Parking Domain???

    Hi danross2, You can link your domain to your x10Hosting account by setting our nameservers at GoDaddy, and then adding it as a Parked Domain in cPanel. Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com For more information, please see this article. Once you have added your domain...
  19. Dead-i

    Where i can request webhosting ?

    No, we do not allow customers to bypass our country restrictions, even through the use of VPNs or proxies. Our login systems check for this too. We periodically update our country restrictions, so please check back later. ;)
  20. Dead-i

    I cant access my contro panel

    Hi, Sorry, but your account was suspended and subsequently terminated for 31 days of inactivity. Please feel free to create a new account. Thank you,
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