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Hi Thomas, I have enabled the intl extension for your account. Please could you try again? :) Thank you,

Hi, Any files above 10MB in size are automatically removed from free hosting accounts. Is this exe file above 10MB? :) Thank you,

Hi, We automatically back up hosting accounts, and these backups are available within cPanel. Please see this article for more information: http://x10hosting.com/support/guides/how-can-i-restore-files-for-my-website Thank you,

Hello, It looks like you are an x10Premium customer. Please could you try signing in at this URL instead? https://clients.x10premium.com/login Thank you,

Hi, Due to the way the free hosting servers are set up, it appears that when a domain name fails to resolve, the domain resolves to the Domain Does Not Exist page instead. This means that if the domain fails to resolve, a default response will still be returned. This is why your script is...

Hi, From your WordPress dashboard, please go to "Settings" on the left. You should then see options to change your WordPress URL and Site URL. ;) Thank you,

Hi, You can hide these error messages by either changing the "error reporting" setting to a value that excludes E_STRICT errors, or you can disable errors completely from cPanel (by changing display_errors to "Off"). However, I would highly recommend that you update your Joomla installation...

Hi, If you know your account username, you can use it to sign in (rather than your email address). https://x10hosting.com/sso/login Once you have signed in, you can change your email address in the "Account Settings" section. ;) Thank you,

Hi, Files exceeding 10MB are automatically removed. I have checked your account, and there are no files exceeding 10MB. :) Thank you,

Hello, There are no known issues on our hosting service at this time. What problem are you having? Thank you,

Hi, Please create an appeal from your control panel. We cannot handle suspensions here. https://x10hosting.com/sso/login Thank you,

Hi Patrick, Please could you provide me with the URL of the Forbidden page? Thank you,

Hi, I would just like to briefly expand on some of these answers. ;) Many software, including WordPress, offers the ability to install additional plugins, which you can use to expand the capabilities of your website. WordPress has a plugin directory, where you can find plugins and check...

Hi, You had a mistake in your .htaccess file: RRewriteEngine On I have changed this to "RewriteEngine On" for you, and your site is now loading. ;) Thank you,

Hi Danny, When you are creating your new account on our website, you should be asked to provide the credentials of your previous account, to verify the ownership of your email address. If you are not seeing this message, please could you confirm that you are entering the same email address as...

Hi, If you are using WordPress, you would need to change the Site URL setting in your WordPress configuration. This should change the majority of your links. :) Thank you,

Hi, You can configure a cron job from the cPanel x3 theme. To switch, please select "Switch Theme" in the top right, and choose "Switch to cPanel x3". You may need to sign in again afterwards. :) Once you have switched your theme, please select the "Cron Jobs" icon on your cPanel homepage. You...

Hi, Your MyBB configuration file should be located in inc/config.php. ;) I checked on the server, and it looks like your MySQL user exists, but the credentials you are using are incorrect. This would suggest an issue with your password. Please could you try resetting your MySQL password...

Hi, It is possible the password you are using to authenticate with MySQL is incorrect. Please could you try resetting your MySQL user's password from cPanel, and then change your configuration file accordingly? ;) Your forum is attempting to sign in with byowltes_mybb, but this user does not...

Hi, The best way of using your GoDaddy domain is to add the domain as a Parked or Addon domain in cPanel. If you choose to use a Parked Domain, your website will load at both your x10host.com domain and your GoDaddy domain, without any redirection. You can do this by setting our nameservers at...