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Hi, This should now be sorted for your account. Please could you try again? Thank you,

Hi, Your account has been upgraded for unmetered disk space. However, your disk space should not cause 503 errors. If you are still having issues with this, please could you provide me with a link to the page showing the 503 error? :) Thank you,

Hi, Your domain name has been changed. :) Thank you,

Hi, I took a quick look at your account, and I can't see your domain added there. After changing your nameservers to ns1.x10hosting.com and ns2.x10hosting.com, you would need to add the domain as a Parked or Addon Domain in cPanel. You can then configure your subdomain. Once you have...

Hi, Just to clarify, you would need to set the A record at whoever controls the nameservers your domain will be set to. If you change your nameservers back to what they were previously, any A records you have added in x10Hosting's cPanel would not work correctly. If you set the A record for...

Hi, Yes, we can change your main domain for you. What would you like it changed to? :) Your main domain can be .x10host.com, .x10.mx, .x10.bz, .elementfx.com, or .pcriot.com. Thank you,

Hi, All free hosting accounts receive unmetered bandwidth caps, which means there is no hard limit on your bandwidth. ;) Thank you,

Hi cgsphoto, I have enabled error reporting for your site, and you should now see the PHP error causing the blank page on your website. Judging by the error, it looks like part of wp-includes/shortcodes.php is missing, causing a syntax error. You might want to try re-downloading this file...

Hi, Yes, you can install Drupal through our automatic installer in cPanel, or you can install it manually. I took a quick look at your account, and it appears the database linked to your Drupal installation does not exist. At this stage, it might be best to reinstall Drupal, since it requires a...

Hi, From what I can see, this is not an issue with mod_security. However, I can see several blocked requests to your site, due to the connecting IP address falling in one of our blacklists for spamming IPs. Are you still facing this issue? If so, are you behind a proxy, VPN, or any kind of...

Hi, It looks like your domain has been properly added in cPanel, but the domain itself is not resolving. Please could you confirm that you have set our nameservers at your domain registrar? Thank you,

Hi, I have done the same for your account. :) Thank you,

Hi, I have enabled "soap" on your account. Please could you try again? :) Thank you,

Hi Lucas, Please could I have a link to the page showing the 403 error? Thank you,

Hi, If you have hit your database limit (and you do not wish to remove any existing databases), you can install multiple software using a single MySQL database, through the use of "table prefixes". This means that two installations can share the same database. If you are manually installing...

Hi, I have enabled the Soap extension for your account. Please could you try again? :) Thank you,

Hi, Your account has been upgraded for unmetered disk space. :) Thank you,

Hello leeyowon, We have a 500MB restriction on image/video galleries, and this appears to be consuming the majority of your disk space. Therefore, we wouldn't be able to upgrade your account at this time. :) Thank you,

Hi, I'm sorry for the delay. I have enabled the intl extension for your account. ;) Thank you,

Yes, you can request for a staff member to change your main domain name, assuming your new domain is an x10Hosting subdomain. :)