Search results

Hi, Currently we do not allow signups from Vietnam due to abuse, but please check back later. We are gradually allowing more countries. ;) Thank you,

Hi, Although xo5 is now back online, I'm happy to answer any questions about this. A DDoS attack is where an attacker purposefully floods a server with a large amount of requests from multiple sources, with the intention of disrupting service for real users. Due to the magnitude of this...

Hi, This server is being hit with a DDoS attack, causing this outage. We are actively working on this, and I apologize for the inconvenience. Thank you,

Hi, The software you are using serves a 503 error code when your site is closed. Therefore, this error message will stop being displayed when your site is "opened". :) Alternatively, if you want to keep your site closed, you could fix this by removing the line that sets the 503 header. By...

Hi, It looks like your connection is being denied by the server because you are connecting from a known spamming IP address. Your IP address is listed on the Stop Forum Spam blacklist. Do you share your connection with anyone else, or are you connecting from a VPN or proxy? You might be able...

Hi, You are receiving this error message because your site is serving a 503 response. When Varnish receives the 503 error from your site, it displays its own error page instead. ;) Thank you,

Hi, We can upgrade your account to unmetered disk space once you have used at least 50% of your disk space. You have used 176MB, so you wouldn't qualify for this upgrade right now. ;) Thank you,

Hi, Please could you try adding this line to your .htaccess file? :) RewriteBase / Thank you,

Hi, I have enabled fileinfo for your account. Please could you try again? :) Thank you,

Hi, What error message are you receiving? :) Thank you,

Hi, I have renamed your .htaccess.txt file to .htaccess on your account. Please could you check whether you are still seeing this issue? :) Thank you,

Hi, The server your hosting account is on (xo5) was temporarily under high load for approximately 20 minutes. This is no longer happening, and your site appears to be loading correctly. We will continue to monitor xo5 for further issues. Thank you,

Hi clicktoe, To get started, please create a new website in your control panel. Please click "Add Website" in the top right. If you are looking to upload your own files to your hosting account, a "Custom Website" will be suitable. ;) After you have created your website, you should see options...

Hi, Please could you try disabling your Varnish cache? You can find more information here: http://x10hosting.com/support/general/varnish-cache Thank you,

Hi, You should be able to send emails from your MyBB forum through the standard PHP mail() function, since we do not allow connections to external SMTP servers. You can send mail from any email account created in cPanel. ;) Thank you,

Hi, I have enabled SOAP for your account. ;) Thank you,

Hi, Yes, you can transfer your free x10Hosting account to x10Premium. There is an option on the signup page that lets you migrate your account. ;) Thank you,

Hi, I have corrected your file permissions. All files should be 644, and directories should be 755. :) Thank you,

Hi, Your account has been upgraded. ;) Yes, all premium accounts have unmetered disk space as standard. :) Thank you,

Hi, Your account has been upgraded for unmetered disk space. ;) Thank you,